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What is the difference between a marketing strategy and a marketing tactic?

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A marketing strategy is the means by whi...

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Organizations that develop similar offerings,when grouped together,create a(n)


A) conglomerate.
B) merger.
C) industry.
D) sector.
E) monopoly.

F) B) and D)
G) B) and E)

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In Figure 2-1 above,"B" represents the


A) functional level.
B) board of directors.
C) corporate level.
D) department level.
E) strategic business unit level.

F) C) and D)
G) A) and C)

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An aid to implementing a marketing plan and consisting of four columns: (1) the task; (2) the person responsible for completing that task; (3) the date to finish the task;and (4) what is to be delivered is referred to as a(n) __________.


A) output report
B) Gantt chart
C) market plan
D) action item list
E) marketing action memo

F) C) and D)
G) A) and C)

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A firm's __________ are timeless,capturing its heart and soul,and serve to inspire and motivate its stakeholders.


A) core values
B) strategic goals
C) offerings
D) corporate culture
E) corporate ethos

F) C) and D)
G) None of the above

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Which phase of the strategic marketing process does a firm obtain resources,design the marketing organization,develop schedules,and execute the marketing program?


A) planning phase
B) implementation phase
C) evaluation phase
D) strategic phase
E) tactics phase

F) B) and C)
G) A) and D)

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SBUs with a low share of slow-growth markets that may generate enough cash to sustain themselves but do not hold the promise of ever becoming real winners for the organization are referred to as __________.


A) dogs
B) cash cows
C) stars
D) question marks
E) hedgehogs

F) A) and E)
G) C) and D)

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Consider the photo above of Apple's iPod.Apple entered the MP3 player market with its iPod device in 2001.Today,Apple sells four iPod product lines (classic,nano,shuffle,and touch) .By 2014,Apple had a 70 percent share of this market.However,global MP3 music player unit sales over the past few years have fallen dramatically and are expected to decline further by 2016 as smartphones continue to replace MP3 devices.In addition,MP3 sales may be adversely impacted with the expected launch of wearable digital watches.Apple's iPod SBU appears to be a __________.


A) question mark
B) star
C) hedgehog
D) cash cow
E) dog

F) C) and D)
G) A) and B)

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A marketing dashboard refers to


A) a "report card" prepared by the marketing department regarding its performance in terms of environmental and social responsibility.
B) the display of information found on a car's dashboard.
C) an "app" that uses a car navigation device metaphorically to indicate the specific direction in which a company wishes to grow based on its annual marketing plan.
D) information about an organization's marketing metrics presented orally so marketers can quickly spot deviations from plans and take corrective actions.
E) the visual computer display of the essential information related to achieving a marketing objective.

F) A) and E)
G) B) and E)

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Several years ago,Black & Decker purchased General Electric's small appliances product line.Black & Decker purchased the line because it needed the cash generated from a product line that had a dominant market share in the slow-growth small appliance industry.GE's small appliances product line is MOST LIKELY a __________ for Black & Decker.


A) dog
B) cash cow
C) question mark
D) star
E) hedgehog

F) A) and B)
G) A) and C)

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Explain what a Gantt chart is and how it is used.

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A Gantt chart is a graphical representat...

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Quadrant "A" in Figure 2-5 above represents the marketing strategy of __________.


A) market penetration
B) product development
C) market development
D) product penetration
E) diversification

F) C) and D)
G) C) and E)

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Which of the following statements regarding an organization's core values is MOST ACCURATE?


A) Core values are developed by cross-functional teams for all levels of an organization.
B) Core values are important to the founders but rarely motivate a firm's stakeholders.
C) Core values change as an organization's offerings change.
D) Core values guide the organization's conduct.
E) Core values cannot be separated from the financial realities of an organization.

F) B) and E)
G) A) and B)

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According to Figure 2-5 above,which two marketing strategies would be used if a firm were NOT willing to find new markets.


A) product development and market penetration
B) product development and diversification
C) market development and product development
D) market development and market penetration
E) market development and diversification

F) A) and D)
G) A) and E)

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Jude Medical makes cardiovascular medical devices,including the world's most widely used mechanical heart valve.Its products include tissue heart valves,pacemakers,and implantable cardiovascular defibrillators.St.Jude's innovation in cardiac devices helps it outperform rivals,and thus provides it with


A) a competitive advantage.
B) a set of core values.
C) a core benefit proposition.
D) a marketing edge.
E) a viable mission.

F) D) and E)
G) B) and D)

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A marketing strategy to increase sales of current products in current markets is referred to as


A) market penetration.
B) market development.
C) product development.
D) diversification.
E) marketing synergy.

F) B) and E)
G) A) and E)

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Which of the following statements regarding a marketing dashboard is MOST ACCURATE?


A) The more text (words) that is displayed,the better it is for a marketing manager to identify trends,interpret the data,and take corrective actions.
B) A marketing dashboard very often includes 20 or more marketing metrics on the computer screen.
C) Marketing dashboards provide graphic displays of a product's performance,such as sales,website traffic,etc.
D) For accuracy,the marketing dashboard should be updated weekly.
E) Marketing dashboards often show key measures such as human resource turnover,strategy success,and societal well-being.

F) D) and E)
G) A) and B)

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The fundamental,passionate,and enduring principles of an organization that guide its conduct over time are referred to as its __________.


A) strategic goals
B) core values
C) vision
D) corporate culture
E) corporate ethos

F) D) and E)
G) A) and B)

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Most firms seek to maximize their long-run __________,achieving as high a financial return on their investments as possible.


A) quality
B) market share
C) employee welfare
D) social responsibility
E) profits

F) A) and E)
G) C) and E)

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Successful organizations must be visionary,which includes the ability to


A) develop strategies based on those that were successful in the past.
B) be backward-looking,examining the past carefully to learn from mistakes.
C) anticipate future events and respond quickly and effectively.
D) hire the most culturally diverse team possible in order to generate the best new ideas.
E) involve all stakeholders of the organization when defining its business mission.

F) A) and C)
G) A) and E)

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