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Yogen Früz is a successful chain of frozen yogurt shops originating in Canada.Archeology Investments has an agreement with the Canadian firm that grants rights to its company to open and operate Yogen Früz shops in Dubai,Oman,Qatar,Bahrain,and Kuwait.Yogen Früz is engaged in


A) dual adaptation.
B) a joint venture.
C) direct exporting.
D) indirect exporting.
E) franchising.

F) All of the above
G) A) and D)

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A global brand refers to


A) two or more domestic products that coincidentally share the same brand name but represent two completely unrelated products.
B) two or more international products that coincidentally share the same brand name but represent two completely unrelated products.
C) a brand marketed under the same name in multiple countries with similar and centrally coordinated marketing programs.
D) a brand that is essentially the same but that has had minor adaptations made to meet the more specific needs of different nations.
E) a brand marketed under different names in multiple countries with similar and centrally coordinated marketing programs.

F) A) and D)
G) A) and C)

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The administrative,marketing,and manufacturing operations that many international firms,multinational firms,and transnational firms have around the world are often called


A) divisions.
B) outlets.
C) departments.
D) markets.
E) holding companies.

F) B) and C)
G) A) and E)

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Microfinance refers to


A) the practice of offering small,collateral-free loans to individuals who otherwise would not have access to the capital necessary to begin small businesses or other income-generating activities in exchange for a percentage of future profits rather than repaying of loans.
B) the lending of money contingent upon a daily accounting of all expenditures made and all income generated.
C) the day-to-day expenses such as coffee for the office,flowers for anniversaries,etc.that are considered too small to be itemized.
D) the practice of offering small,collateral-free loans to individuals who otherwise would not have access to the capital necessary to begin small businesses or other income-generating activities.
E) the expenditures within an individual household assigned to each individual family member whether they personally generate income or not.

F) D) and E)
G) C) and E)

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The practice of shielding one or more sectors of a country's economy from foreign competition through the use of tariffs or quotas is referred to as


A) domestic imperialism.
B) protectionism.
C) blocked competition.
D) import taxation.
E) trade restriction.

F) A) and B)
G) B) and E)

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Hindustan Lever realized it could not sell to the rural poor in India unless it found ways to distribute its products such as soap,shampoos,and laundry detergents.Lever provided start-up loans to women to buy stocks of products to sell to local villagers.Today,over 45,000 poor women sell Lever products to 600,000 consumers in 135,000 villages in India.This effort was called __________.


A) Project Open Roads
B) Project Fresh Start
C) Project Tikva
D) Project Shakti
E) Project Helping Hand

F) D) and E)
G) B) and E)

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Generally,as the proportion of middle-income households in a country increases,the nation's purchasing power __________.


A) levels off
B) decreases
C) increases
D) becomes less of an economic priority
E) becomes progressively unstable

F) None of the above
G) B) and D)

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What are the product and promotion strategies available to a company seeking to enter the global marketplace? How do they relate to each other in terms of the same or adapted product and promotion?

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There are five product and promotional s...

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Tricon was the restaurant division of PepsiCo until it was spun off in 1997.Since then,Tricon has opened 6,000 KFC restaurants abroad.It has 158 restaurants in Indonesia and more than 500 restaurants in China.All are locally owned and the owner pays a fee to Tricon.Tricon is engaged in


A) licensing.
B) direct exporting.
C) indirect exporting.
D) contract manufacturing.
E) foreign assembly.

F) B) and E)
G) All of the above

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The prominent global market-entry strategy among small-and medium-sized companies is


A) direct exporting.
B) direct franchising.
C) licensing.
D) joint venture.
E) direct investment.

F) B) and E)
G) A) and E)

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Recipco and Tradaq are both companies that connect international companies who want to barter the products they make for the products they need without using cash or credit.Recipco and Tradaq assist international companies in making


A) countertrades.
B) quota exchanges.
C) trading exchanges.
D) balances of trade.
E) WTO trade arrangements.

F) D) and E)
G) None of the above

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Cultural symbols are things that


A) can be protected by international copyrights.
B) cannot be expressed by words or characters.
C) represent values that exist solely within a nation.
D) represent words through the use of pictures or designs.
E) represent ideas and concepts.

F) B) and D)
G) C) and D)

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Competitive advantage for global firms grows out of continuous improvement,innovation,and __________.


A) accountability
B) change
C) product quality
D) company size
E) location

F) D) and E)
G) B) and D)

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Global consumers refer to


A) all potential consumers for any and all products or services regardless of cultural,ethnic,or national origins.
B) customers within a nation who consider the entire world a single marketplace.
C) consumer groups living in many countries or regions of the world who have similar needs or seek similar features and benefits from products or services.
D) consumer groups living in many countries or regions of the world that have similar needs but seek customized features and benefits from products or services that reflect their individual cultures.
E) multinational organizations whose products incorporate raw materials,assembly,and distribution contributions from multiple nations before they are marketed.

F) B) and C)
G) A) and B)

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KFC in Japan altered the sweetness of its coleslaw to appeal to Japanese tastes.This is an example of which type of global marketing product/promotion strategy?


A) product extension
B) product adaptation
C) product customization
D) product invention
E) product integration

F) B) and D)
G) C) and E)

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The North American Free Trade Agreement was designed to encourage free trade between


A) North America,Central America,and South America.
B) the United States and the European Union.
C) member countries originally from NATO (North Atlantic Treaty Organization) .
D) the United States,Canada,and Mexico.
E) North America and the Commonwealth of Independent States.

F) C) and E)
G) A) and D)

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Which of the following is an element of company strategy,structure,and rivalry?


A) sales of companies in an industry
B) size of market
C) number of suppliers
D) intensity of competition
E) number of sophisticated consumers

F) C) and D)
G) A) and B)

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Describe the people at the bottom of the pyramid and give an example of how global companies are choosing to serve them.

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About 86 percent of the world's populati...

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Which of the following is a disadvantage associated with licensing?


A) The licensee pays lower wages and sells at lower prices.
B) The licensor may create its own competition.
C) The foreign government dislikes it because it does not increase local employment.
D) This is the most expensive and risky method for global expansion.
E) The firm's brand does not get international exposure.

F) B) and C)
G) D) and E)

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Both Honda and Toyota have plants in the United States that use American labor.This example is an illustration of Honda and Toyota practicing


A) direct exporting.
B) direct investment.
C) joint venture.
D) licensing.
E) indirect exporting.

F) A) and C)
G) B) and E)

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