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Exam 7: Management and Leadership

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Question 91

Multiple Choice

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___________ is the management function of creating a vision for the organization and guiding,training,coaching,and motivating employees to help achieve the goals and objectives of the organization.

A) Organizing
B) Controlling
C) Leading
D) Officiating

E) All of the above
F) None of the above

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Question 92

Multiple Choice

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__________ is the management function that involves allocating resources,assigning tasks,and establishing procedures for accomplishing the organizational objectives.

A) Controlling
B) Outsourcing
C) Organizing
D) Coordinating

E) A) and D)
F) B) and C)

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Question 93

Multiple Choice

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PMI is a:

Vinnie wants to become a manager in his company,but he has always been a bit shy and has a hard time interacting with co-workers.In order for Vinnie to succeed as a manager,he will need to work on his:

Zoe is a middle manager at Watta-Deihl Incorporated.The company's top management has just announced that they are going to initiate a policy of empowerment.In order for this policy to succeed,Zoe and other managers will need to adopt a more autocratic style of leadership.

Knowledge management involves finding the right information,keeping the information accessible,and making the information known to everyone in the firm.

Which of the following goals best describes today's view of the organizing function? Organizing today focuses on:

In many smaller firms the manager's role is to direct the employees,telling them exactly what to do.

__________ is the art of utilizing organizational resources to accomplish goals at work.

A comparison of leadership and management suggests that leadership is about creating a vision,while management is about carrying out that vision.

Many cities and businesses are now developing contingency plans to respond to potential terrorist attacks.

Andrew Bryant of the New York Times interviewed the CEO of Aruba Networks who said he valued a mentor he had at Hewlett Packard several years earlier.In reference to his former mentor,the CEO recalled: "Basically,he would push you and give you as much as you could handle until you started failing.He would encourage you to not be afraid of failing-because when you start failing,that's when you know where your limit is,and then you can improve around that.So he actually sometimes would reward failure because that means that you have pushed yourself." The CEO was describing a former mentor who _______ his employees.

Decision-making occurs in all management functions.

__________ are units within an organization that receive services from other units within the organization.

In order to ensure effective implementation,managers should make only one set of plans and carefully follow them to ensure that the organization's objectives are achieved.

The traits that characterize participative leaders include flexibility,good listening skills,and empathy.

__________ are specific,short-term,measurable results an organization wants to achieve in order to fulfill its long term goals.

In the control process,performance standards should be stated in general terms in order to give management as much flexibility as possible.

Research has shown that the democratic style of leadership is the most effective style of leadership.

Carlos had been thinking of setting up a graphic design service business for quite some time.He knew that he wanted to work at home and he now had several leads for prospective customers.He also knew how much money he needed to make to cover his expenses.He had several ways to approach his new business including working by himself or taking on a partner.Both ways needed more thought to determine what each would involve.In terms of the rational decision-making model,Carlos is in which of the following steps?