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Computer and robotics training is sometimes performed in a nearby classroom type setting.We refer to near-the-job-training as _____________.


A) vestibule training
B) orienteering
C) apprenticeship training
D) mentoring

E) B) and D)
F) All of the above

Correct Answer

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Marketing manager Sam Woodall has worked for Family Care Pharmaceuticals for 36 years.He fondly remembers the "good old days" when he could fire a worker for just about any reason.He feels that today's laws and regulations limiting his ability to fire workers undermines his authority and forces him to keep employees that don't measure up to his standards.Sam's views suggest he would favor working in a state that implements the policy of "employment at will."

A) True
B) False

Correct Answer

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One of the most important responsibilities for professionals in the human resources field is:


A) understanding the ethical perspective of each employee.
B) filing employee medical claims.
C) to always "right past wrongs."
D) staying current with employment-related legislation.

E) None of the above
F) A) and D)

Correct Answer

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Because current legal guidelines limit the types of questions that can be asked,completed job application forms contain very little useful information about job candidates.

A) True
B) False

Correct Answer

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Although there are advantages and disadvantages to home-based workers for both the employer and employee the disadvantages to employer,employee,and society in general can be summarized as:


A) It increases the overall costs to everyone: employers,employees,and society.
B) It increases theft because employees are likely to take more office supplies home,which changes their overall attitude about honesty.
C) It decreases important social interaction between and among employees on a number of levels,resulting in a change in the social network and corporate culture.
D) It decreases everyone's competitive advantage.

E) None of the above
F) All of the above

Correct Answer

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The purpose of a performance appraisal is to:


A) protect the firm from lawsuits by disgruntled employees.
B) improve employee performance.
C) obtain information for the firm's financial performance that must be provided in the annual report to stockholders.
D) give managers the information they need to determine the firm's strengths and weaknesses relative to its most serious competitors.

E) B) and D)
F) A) and B)

Correct Answer

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Students can benefit from networking in college even before they take their first full-time job.

A) True
B) False

Correct Answer

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With the advent of more sophisticated technology,employers who operate locally and globally and want all employees to receive the same training may opt for _____.


A) apprenticeship programs
B) mentorship programs
C) job rotation programs
D) online training programs

E) None of the above
F) A) and B)

Correct Answer

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The process of training and educating employees to become good managers,and then monitoring the progress of their managerial skills over time is called management simulation.

A) True
B) False

Correct Answer

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Rick is in his early sixties.A few years ago he had planned to retire by the time he was sixty,but when the time came,he decided to continue working.In fact,not only is Rick still working,he has no intention of retiring or setting a time when retirement might occur.Rick's decision to keep working into his late sixties is unusual in today's labor market.

A) True
B) False

Correct Answer

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Exit interviews by a third party can be an effective way for a firm to prevent future losses of valuable employees.

A) True
B) False

Correct Answer

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The ____________ protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring,promotions,job benefits,and assignments.


A) Age Discrimination in Employment Act of 1967
B) Equal Employment Opportunity Act of 1998
C) Fair Labor Standards Act of 1938
D) Employee Rights and Responsibilities Act of 1983

E) A) and D)
F) B) and C)

Correct Answer

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A common feature of flextime plans is the establishment of core times when all employees are expected to be at their job stations.

A) True
B) False

Correct Answer

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Trial periods are an effective method of reducing the firm's turnover costs.

A) True
B) False

Correct Answer

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Dana is a supervisor at a small manufacturing plant.Her pay starts at $635 per week.Dana is paid on a(n) :


A) salary pay system.
B) commission pay plan.
C) rolling rate system.
D) income averaging plan.

E) A) and B)
F) A) and C)

Correct Answer

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The Hay compensation system gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

A) True
B) False

Correct Answer

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Which of the following workers would be the best example of a contingent worker?


A) An assembly line worker who belongs to a union and has 17 years of seniority
B) An accountant hired to help during the busy tax season
C) An elementary school teacher who just received tenure
D) An electrical engineer who frequently travels out of the country to the various manufacturing facilities owned and operated by his firm

E) All of the above
F) C) and D)

Correct Answer

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In a(n) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.


A) orientation period
B) simulation period
C) indentureship program
D) apprenticeship program

E) None of the above
F) A) and C)

Correct Answer

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Sonny Skies is in his late fifties and loves his work as a pilot for a major airline.He wants to continue working for many more years.The Age Discrimination in Employment Act provides Sonny with the right to keep his job as long as his company is financially sound and he does not commit a felony.

A) True
B) False

Correct Answer

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The second step in human resource planning consists of conducting job analyses.Through observation and research,the manager will collect information on the kinds of things that each job title performs and how they are performed,as well as the skill and knowledge requirements for doing the job.

A) True
B) False

Correct Answer

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