FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 2: Job Performance

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

Essay

Review LaterAdd Note

Review Later

Ms.Kate is a very friendly and helpful person.She goes out of her way to help her coworkers who struggle with their tasks.Kate attends the optional meetings that are scheduled for the employees.She also maintains a good attitude with everyone even in trying times.Which behavior relevant to job performance is Ms.Kate demonstrating? Elaborate on this behavior and its types with examples.

Correct Answer

verified

Ms.Kate is demonstrating citizenship beh...

View Answer

Show Answer

Question 22

True/False

Review LaterAdd Note

Review Later

Despite its popularity, 360-degree feedback is not well suited for developing employee talent.

A) True
B) False

Correct Answer

verified

Show Answer

Question 23

Multiple Choice

Review LaterAdd Note

Rose, Natalie, and Charlet are three dental hygienists who work for Dr.Doris at Healthy White.All three hygienists perform almost the same tasks every day.On an average, they see 12 people every day for regular teeth cleaning which involves cleaning, flossing, rinsing, and a normal checkup.Dr.Doris, on the other hand, has quite an unpredictable job.She has to respond to all types of teeth-related emergencies including surgeries.All three hygienists always try to help each other out, have a very good attitude toward each other, and keep each other informed about matters that are relevant to them and to Dr.Doris.Natalie specifically takes on the role of attending all community-related voluntary meetings and functions where Healthy White may have a stake or is asked to be present.She makes sure that she is up to date with all dental regulations and business-related news that may have an impact on Healthy White.Rose and Charlet, on the other hand, can be described as the unofficial publicists of Healthy White.They always represent the clinic in a very positive way away from work.Dr.Doris couldn't be happier to have such wonderful people working with her.Dr.Doris contributes most directly to the business goals of the Healthy White through:

Charlet, Natalie, and Rose are three dental hygienists who work for Dr.Doris at Healthy White.All three hygienists perform almost the same tasks every day.On an average, they see 12 people every day for regular teeth cleaning which involves cleaning, flossing, rinsing, and a normal checkup.Dr.Doris, on the other hand, has quite an unpredictable job.She has to respond to all types of teeth-related emergencies including surgeries.All three hygienists always try to help each other out, have a very good attitude toward each other, and keep each other informed about matters that are relevant to them and to Dr.Doris.Natalie specifically takes on the role of attending all community-related voluntary meetings and functions where Healthy White may have a stake or is asked to be present.She makes sure that she is up to date with all dental regulations and business-related news that may have an impact on Healthy White.Rose and Charlet, on the other hand, can be described as the unofficial publicists of Healthy White.They always represent the clinic in a very positive way away from work.Dr.Doris couldn't be happier to have such wonderful people working with her.Natalie's acts of attending events on behalf of Healthy White and keeping abreast of dental regulations and business-related news during her personal time refer to:

Social networking sites and their applications can be used to monitor employee performance.

Which of the following behaviors involved in adaptability deals with anticipating change in the work demands and searching for and participating in assignments or training to prepare for these changes?

Which of the following is a type of serious interpersonal counterproductive behavior?

BARS emphasizes the results of job performance as much as it does the performance behaviors themselves.

Define task performance and explain its dimensions.

Job performance is formally defined as the value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment.

Wasting resources is the most common form of production deviance.

Which of the following behaviors is a type of production deviance?

Forced ranking systems can force managers to give bad evaluations to good performers.

Substance abuse is a form of political deviance.

The value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment is known as _____.

The MBO approach involves collecting performance information not just from the supervisor but from anyone else who might have firsthand knowledge about the employee's performance behaviors.

Sportsmanship involves maintaining a good attitude with coworkers, even when they've done something annoying or when the unit is going through tough times.

Explain the forced ranking method using Jack Welch's "vitality curve."

Charlet, Rose, and Natalie are three dental hygienists who work for Dr.Doris at Healthy White.All three hygienists perform almost the same tasks every day.On an average, they see 12 people every day for regular teeth cleaning which involves cleaning, flossing, rinsing, and a normal checkup.Dr.Doris, on the other hand, has quite an unpredictable job.She has to respond to all types of teeth-related emergencies including surgeries.All three hygienists always try to help each other out, have a very good attitude toward each other, and keep each other informed about matters that are relevant to them and to Dr.Doris.Natalie specifically takes on the role of attending all community-related voluntary meetings and functions where Healthy White may have a stake or is asked to be present.She makes sure that she is up to date with all dental regulations and business-related news that may have an impact on Healthy White.Rose and Charlet, on the other hand, can be described as the unofficial publicists of Healthy White.They always represent the clinic in a very positive way away from work.Dr.Doris couldn't be happier to have such wonderful people working with her.Which of the following citizenship behaviors does Charlet exhibit?

When a manager evaluated how much time a coach spends with the team, the coach's ethical impact on team member behaviors, and the clarity of the coach's explanations of new plays, the manager is assessing the coach's ______.