Question 1

Companies that employ lean manufacturing and flexible manufacturing produce better quality products,but have costlier production lines.

Accepted Answer

A) True 
 B)False

Question 2

A company becomes lean by ______ its capacity to produce high-quality goods,while _______ its need for resources.

Accepted Answer

A)   Investigating; planning
B)   Increasing; decreasing
C)   Decreasing; increasing
D)   Planning; investigatingE) B) and C)
F) A) and D)

Question 3

With the ___________ inventory control system,producers hold only the amount of materials and parts that they need for a short period of time-sometimes just a few hours.

Accepted Answer

A)   ABC
B)   First-in, first-out
C)   Just-in-time (JIT) 
D)   MaximumE) All of the above
F) None of the above

Question 4

__________ is the specialized area of management that converts or transforms resources into goods and services.

Accepted Answer

A)   Logistics management
B)   Resource engineering
C)   Intrapreneuring
D)   Operations managementE) B) and D)
F) B) and C)

Question 5

ISO 14000 is a series of required standards covering environmental management tools and systems.

Accepted Answer

A) True 
 B)False

Question 6

The ________ National quality award is given to firms that achieve an outstanding level of overall quality based on performance in seven key areas.

Accepted Answer

A)   Association of Operations Managers
B)   Excellence in Production Committee
C)   National association of Manufacturers
D)   Malcolm Baldridge.E) All of the above
F) A) and B)

Question 7

The purpose of determining the critical path on a PERT network is to:

Accepted Answer

A)   Identify the sequence of tasks that takes the longest to complete.
B)   Estimate a payment schedule so that a budget can be established.
C)   Find the sequence of events that is the most expensive to complete.
D)   Establish a delivery schedule for just-in-time inventory.E) A) and C)
F) None of the above

Question 8

The equipment and software Shawn wants to acquire will allow the computers used to design motors to be linked directly to the computer-aided equipment of the factory floor.Shawn is proposing to set up a(n) :

Accepted Answer

A)   Modular manufacturing system.
B)   Computer-integrated manufacturing system.
C)   E-hub that relies on network software to control the production process.
D)   First-in, first-out production system.E) None of the above
F) A) and B)

Question 9

Mass customization is not exclusive to product intensive businesses.Service businesses have learned how to use mass customization to serve their customers.

Accepted Answer

A) True 
 B)False

Question 10

___________ uses computers to help design products.

Accepted Answer

A)   PERT
B)   QPC
C)   DPA
D)   CADE) None of the above
F) A) and B)

Question 11

Lean manufacturing involves searching for implementing radical change in business processes.

Accepted Answer

A) True 
 B)False

Question 12

_____________ is a technique to analyze and sequence tasks involved in completing a project,to estimate the time needed to complete each task,and to determine the minimum amount of time needed to complete each project.

Accepted Answer

A)   PERT
B)   ECON
C)   LIFO
D)   GANTTE) C) and D)
F) A) and D)

Question 13

_____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels.

Accepted Answer

A)   CAD/CAM
B)   Econometrics
C)   Analysis of variance
D)   Statistical process controlE) All of the above
F) A) and D)

Question 14

Continuous improvement refers to making each employee responsible for the quality of his or her own work.

Accepted Answer

A) True 
 B)False

Question 15

Only manufacturers are eligible to apply for the Malcolm Baldridge Award.

Accepted Answer

A) True 
 B)False

Question 16

W.Edwards Deming is most responsible for the prevention approach to quality.

Accepted Answer

A) True 
 B)False

Question 17

________ standards are concerned with the best practices for managing an organization's environmental impacts.

Accepted Answer

A)   EPA 2000
B)   ISO 14000
C)   Eurogreen 700
D)   Enviro 2001E) B) and D)
F) B) and C)

Question 18

______________ involves computers directly in the production process.

Accepted Answer

A)   CAD
B)   CAM
C)   AMDA
D)   AMCAPE) B) and D)
F) A) and B)

Question 19

Which of the following statements best describes the distinction between production management and operations management? Production management involves:

Accepted Answer

A)   Activities managers perform to help create services while operations management involves the activities managers perform to produce goods.
B)   Activities managers perform to obtain physical resources while operations management involves the activities managers perform to obtain the financial resources.
C)   Activities managers perform to help create goods while operations management is a broader term that involves the activities involved in producing services as well as goods.
D)   Activities managers perform to help create intangible products while operations management involves the activities managers perform to produce tangible products.E) None of the above
F) A) and B)

Question 20

ERP is the acronym for:

Accepted Answer

A)   Educated rights planning
B)   Extensive research planning
C)   Enterprise resource planning
D)   Emphatic requirements planningE) B) and C)
F) B) and D)

Exam 6: Management and Leadership in Todays Organizations

Only manufacturers are eligible to apply for the Malcolm Baldridge Award.

Correct AnswerverifiedShow Answer

__________ is the specialized area of management that converts or transforms resources into goods and services.

Correct AnswerverifiedShow Answer

Lean manufacturing involves searching for implementing radical change in business processes.

Correct AnswerverifiedShow Answer

______________ involves computers directly in the production process.

Correct AnswerverifiedShow Answer

Mass customization is not exclusive to product intensive businesses.Service businesses have learned how to use mass customization to serve their customers.

Correct AnswerverifiedShow Answer

Which of the following statements best describes the distinction between production management and operations management? Production management involves:

Correct AnswerverifiedShow Answer

The purpose of determining the critical path on a PERT network is to:

Correct AnswerverifiedShow Answer

Continuous improvement refers to making each employee responsible for the quality of his or her own work.

Correct AnswerverifiedShow Answer

_____________ is a technique to analyze and sequence tasks involved in completing a project,to estimate the time needed to complete each task,and to determine the minimum amount of time needed to complete each project.

Correct AnswerverifiedShow Answer

ERP is the acronym for:

Correct AnswerverifiedShow Answer

ISO 14000 is a series of required standards covering environmental management tools and systems.

Correct AnswerverifiedShow Answer

With the ___________ inventory control system,producers hold only the amount of materials and parts that they need for a short period of time-sometimes just a few hours.

Correct AnswerverifiedShow Answer

___________ uses computers to help design products.

Correct AnswerverifiedShow Answer

Companies that employ lean manufacturing and flexible manufacturing produce better quality products,but have costlier production lines.

Correct AnswerverifiedShow Answer

The ________ National quality award is given to firms that achieve an outstanding level of overall quality based on performance in seven key areas.

Correct AnswerverifiedShow Answer

________ standards are concerned with the best practices for managing an organization's environmental impacts.

Correct AnswerverifiedShow Answer

A company becomes lean by ______ its capacity to produce high-quality goods,while _______ its need for resources.

Correct AnswerverifiedShow Answer

W.Edwards Deming is most responsible for the prevention approach to quality.

Correct AnswerverifiedShow Answer

_____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels.

Correct AnswerverifiedShow Answer

The equipment and software Shawn wants to acquire will allow the computers used to design motors to be linked directly to the computer-aided equipment of the factory floor.Shawn is proposing to set up a(n) :

Correct AnswerverifiedShow Answer

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A company becomes lean by its capacity to produce high-quality goods,while _ its need for resources.

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