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All other things being equal,which of the following is a consequence of an increase in a division's traceable fixed expenses?


A) The division's contribution margin ratio will decrease.
B) The division's segment margin ratio will remain the same.
C) The division's segment margin will decrease.
D) The overall company operating income will remain the same.

E) All of the above
F) A) and B)

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Division X of Charter Corporation makes and sells a single product that is used by manufacturers of forklift trucks.Presently,it sells 12,000 units per year to outside customers at $24 per unit.The annual capacity is 20,000 units,and the variable cost to make each unit is $16.Division Y of Charter Corporation would like to buy 10,000 units a year from Division X to use in its products.There would be no cost savings from transferring the units within the company rather than selling them on the outside market.What should be the lowest acceptable transfer price from the perspective of Division X?


A) $16.00.
B) $17.60.
C) $21.40.
D) $24.00.

E) C) and D)
F) A) and B)

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 Faast Company’s quality cost report is to be based on the following data:  Quality engineering $86,000 Quality circles $53,000 Supervision of testing and inspection activities $92,000 Net cost of scrap $96,000 Test and inspection of in-process goods $16,000 Liability arising from defective products $13,000 Warranty repairs and replacements $62,000 Debugging software errors $86,000 Rework labour and overhead $29,000\begin{array}{l}\text { Faast Company's quality cost report is to be based on the following data: }\\\begin{array} { | l | r | } \hline \text { Quality engineering } & \$ 86,000 \\\hline \text { Quality circles } & \$ 53,000 \\\hline \text { Supervision of testing and inspection activities } & \$ 92,000 \\\hline \text { Net cost of scrap } & \$ 96,000 \\\hline \text { Test and inspection of in-process goods } & \$ 16,000 \\\hline \text { Liability arising from defective products } & \$ 13,000 \\\hline \text { Warranty repairs and replacements } & \$ 62,000 \\\hline \text { Debugging software errors } & \$ 86,000 \\\hline \text { Rework labour and overhead } & \$ 29,000 \\\hline\end{array}\end{array} - What will be the total appraisal cost appearing on the quality cost report?


A) $102,000.
B) $108,000.
C) $121,000.
D) $247,000.

E) C) and D)
F) A) and B)

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What allocation method recognizes that service departments often provide each other with interdepartmental services,and it is therefore considered to be the most accurate method for allocating service department costs to operating departments?


A) The direct method.
B) The step-down method.
C) The reciprocal method.
D) The allocation by cost behaviour method.

E) A) and C)
F) B) and C)

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The Post Division of the M.T. Woodhead Company produces basic posts that can be sold t outside customers or sold to the Lamp Division of the M.T. Woodhead Company. Last year the Lamp Division bought all of its 25,000 posts from the Post Division at $1.50 \$ 1.50 each. The following data are available for last year's activities of the Post Division:  Capacity in Units 300,000 posts  Selling Price per Post to Outside Customers $1.75 Variable Costs per Post $0.90 Fixed Costs, Total $150,000\begin{array}{|l|r|}\hline \text { Capacity in Units } & 300,000 \text { posts } \\\hline \text { Selling Price per Post to Outside Customers } & \$ 1.75 \\\hline \text { Variable Costs per Post } & \$ 0.90 \\\hline \text { Fixed Costs, Total } & \$ 150,000 \\\hline\end{array}  The total fixed costs would be the same for all the alternatives considered below. \text { The total fixed costs would be the same for all the alternatives considered below. } - Suppose there is ample capacity so that transfers of the posts to the Lamp Division do not cut into sales to outside customers.What is the lowest transfer price that would not reduce the operating income of the Post Division?


A) $0.90.
B) $1.35.
C) $1.41.
D) $1.75.

E) A) and B)
F) A) and C)

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The following data have been extracted from the year-end reports of two companies: Company X and Company Y:  Company X  Company Y  Sales $2,700,00? Operating Income $256,000? Average Operating Assets ?$1,725,000 Margin ?8.0% Turnover ?2.0 Return on Investment 16%?\begin{array}{|l|r|r|}\hline & \text { Company X } & \text { Company Y } \\\hline \text { Sales } & \$ 2,700,00 & ? \\\hline \text { Operating Income } & \$ 256,000 & ? \\\hline \text { Average Operating Assets } & ? & \$ 1,725,000 \\\hline \text { Margin } & ? & 8.0 \% \\\hline \text { Turnover } & ? & 2.0 \\\hline \text { Return on Investment } & 16 \% & ? \\\hline\end{array} Required: Fill in the missing data on the above table.

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When the selling division in an internal transfer has unsatisfied demand from outside customers for the product that is being transferred,what is the lowest acceptable transfer price as far as the selling division is concerned?


A) Variable cost of producing a unit of product.
B) The full absorption cost of producing a unit of product.
C) The market price charged to outside customers, less any costs saved by transferring internally.
D) The amount that the purchasing division would have to pay an outside seller to acquire a similar product for its use.

E) All of the above
F) A) and B)

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An increase in appraisal costs will usually result in an increase in internal failure costs.

A) True
B) False

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Only those costs that would disappear over time if a segment were eliminated should be considered traceable costs of the segment.

A) True
B) False

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To minimize its total quality costs,a company should usually try to redistribute its quality costs more toward prevention and appraisal.

A) True
B) False

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 Eagan Company’s quality cost report is to be based on the following data:  Quality training $75,000 Lost sales due to poor quality $94,000 Test and inspection of in-process goods $37,000 Test and inspection of incoming materials $65,000 Disposal of defective products $86,000 Quality data gathering, analysis, and reporting $92,000 Net cost of spoilage $27,000 Supervision of testing and inspection activities $10,000 Product recalls $38,000\begin{array}{l}\text { Eagan Company's quality cost report is to be based on the following data: }\\\begin{array} { | l | r | } \hline \text { Quality training } & \$ 75,000 \\\hline \text { Lost sales due to poor quality } & \$ 94,000 \\\hline \text { Test and inspection of in-process goods } & \$ 37,000 \\\hline \text { Test and inspection of incoming materials } & \$ 65,000 \\\hline \text { Disposal of defective products } & \$ 86,000 \\\hline \text { Quality data gathering, analysis, and reporting } & \$ 92,000 \\\hline \text { Net cost of spoilage } & \$ 27,000 \\\hline \text { Supervision of testing and inspection activities } & \$ 10,000 \\\hline \text { Product recalls } & \$ 38,000 \\\hline\end{array}\end{array} - What will be the total external failure cost appearing on the quality cost report?


A) $124,000.
B) $132,000.
C) $245,000.
D) $524,000.

E) B) and D)
F) A) and D)

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External failure costs result when a defective product is shipped to a customer.

A) True
B) False

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The James Company has four departments with data as follows:  Service Departments  Operating Departments  Cafeteria  Maintenance  Milling  Finishing  Budgeted Costs $12,000$10,000$42,000$38,000 Number of Employees 12108466 Labour Hours 1,5001,2505,2504,750\begin{array} { | l | r | r | r | r | } \hline & { \text { Service Departments } } && \text { Operating Departments } \\\hline & \text { Cafeteria } & \text { Maintenance } & \text { Milling } & \text { Finishing } \\\hline \text { Budgeted Costs } & \$ 12,000 & \$ 10,000 & \$ 42,000 & \$ 38,000 \\\hline \text { Number of Employees } & 12 & 10 & 84 & 66 \\\hline \text { Labour Hours } & 1,500 & 1,250 & 5,250 & 4,750 \\\hline\end{array} - Suppose Cafeteria Department costs are allocated on the basis of number of employees and that the step-down method is used with costs of the Cafeteria Department allocated first.What would be the amount of cost allocated from the Cafeteria Department to Maintenance Department?


A) $0.
B) $625.
C) $698.
D) $750.

E) B) and D)
F) All of the above

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Consider the following three statements: I.A profit centre has control over both cost and revenue. II.An investment centre has control over invested funds,but not over costs and revenue. III.A cost centre has no control over sales. Which statement(s) is/are correct?


A) I only.
B) II only.
C) I and III only.
D) I and II only.

E) B) and C)
F) C) and D)

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 Estes Company has assembled the following data for its divisions for the past year: \text { Estes Company has assembled the following data for its divisions for the past year: }  Division A  Division B  Average Operating Assets $500,000? Sales ?$520,000 Operating Income $100,000$20,300 Turnover 1.254 Margin ?3.9% Minimum Required Rate of Return 14%? Residual Income ?$6,000\begin{array}{l|r|r|}\hline & \text { Division A } & \text { Division B } \\\hline \text { Average Operating Assets } & \$ 500,000 & ? \\\hline \text { Sales } & ? & \$ 520,000 \\\hline \text { Operating Income } & \$ 100,000 & \$ 20,300 \\\hline \text { Turnover } & 1.25 & 4 \\\hline \text { Margin } & ? & 3.9 \% \\\hline \text { Minimum Required Rate of Return } & 14 \% & ? \\\hline \text { Residual Income } & ? & \$ 6,000 \\\hline\end{array} -What was Division A's residual income?


A) $20,000.
B) $30,000.
C) $35,000.
D) $45,000.

E) A) and B)
F) All of the above

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The Millard Division's operating data for the past two years are provided below:  Year 1  Year 2  Return on Investment 12%36% Shareholders’ Equity $800,000$500,000 Operating Income ?$360,000 Turnover ?3 Margin ?? Sales $3,200,000? Millard Division’s margin in Year 2 was 150% of the margin in Year 1.\begin{array}{l}\begin{array} { | l | r | r | } \hline & \text { Year 1 } & \text { Year 2 } \\\hline \text { Return on Investment } & 12 \% & 36 \% \\\hline \text { Shareholders' Equity } & \$ 800,000 & \$ 500,000 \\\hline \text { Operating Income } & ? & \$ 360,000 \\\hline \text { Turnover } & ? & 3 \\\hline \text { Margin } & ? & ? \\\hline \text { Sales } & \$ 3,200,000 & ? \\\hline\end{array}\\\text { Millard Division's margin in Year } 2 \text { was } 150 \% \text { of the margin in Year } 1 .\end{array} -What was the turnover for Year 1?


A) 1.2.
B) 1.5.
C) 3.0.
D) 4.0.

E) B) and C)
F) None of the above

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 Eacker Company’s quality cost report is to be based on the following data: \text { Eacker Company's quality cost report is to be based on the following data: }  Quality engineering $72,000 Net cost of spoilage $70,000 Re-entering data because of keying errors $88,000 Test and inspection of incoming materials $68,000 Test and inspection of in-process goods $97,000 Technical support provided to suppliers $83,000 Maintenance of test equipment $31,000 Product recalls $73,000 Warranty repairs and replacements $46,000\begin{array}{|l|r|}\hline \text { Quality engineering } & \$ 72,000 \\\hline \text { Net cost of spoilage } & \$ 70,000 \\\hline \text { Re-entering data because of keying errors } & \$ 88,000 \\\hline \text { Test and inspection of incoming materials } & \$ 68,000 \\\hline \text { Test and inspection of in-process goods } & \$ 97,000 \\\hline \text { Technical support provided to suppliers } & \$ 83,000 \\\hline \text { Maintenance of test equipment } & \$ 31,000 \\\hline \text { Product recalls } & \$ 73,000 \\\hline \text { Warranty repairs and replacements } & \$ 46,000 \\\hline\end{array} - What will be the total appraisal cost appearing on the quality cost report?


A) $128,000.
B) $165,000.
C) $185,000.
D) $196,000.

E) A) and B)
F) A) and C)

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 Fabri Company’s quality cost report is to be based on the following data:  Liability arising from defective products $56,000 Lost sales due to poor quality $51,000 Test and inspection of in-process goods $47,000 Quality circles $17,000 Net cost of spoilage $93,000 Debugging software errors $29,000 Rework labour and overhead $95,000 Final product testing and inspection $32,000 Statistical process control activities $61,000\begin{array}{l}\text { Fabri Company's quality cost report is to be based on the following data: }\\\begin{array} { | l | r | } \hline \text { Liability arising from defective products } & \$ 56,000 \\\hline \text { Lost sales due to poor quality } & \$ 51,000 \\\hline \text { Test and inspection of in-process goods } & \$ 47,000 \\\hline \text { Quality circles } & \$ 17,000 \\\hline \text { Net cost of spoilage } & \$ 93,000 \\\hline \text { Debugging software errors } & \$ 29,000 \\\hline \text { Rework labour and overhead } & \$ 95,000 \\\hline \text { Final product testing and inspection } & \$ 32,000 \\\hline \text { Statistical process control activities } & \$ 61,000 \\\hline\end{array}\end{array} - What will be the total external failure cost appearing on the quality cost report?


A) $80,000.
B) $107,000.
C) $324,000.
D) $481,000.

E) B) and D)
F) B) and C)

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Division A makes a part with the following characteristics:  Production Capacity in Units 15,000 units  Selling Price to Outside Customers $25 Variable Cost per Unit $18 Total Fixed Costs $60,000\begin{array}{|l|r|}\hline \text { Production Capacity in Units } & 15,000 \text { units } \\\hline \text { Selling Price to Outside Customers } & \$ 25 \\\hline \text { Variable Cost per Unit } & \$ 18 \\\hline \text { Total Fixed Costs } & \$ 60,000 \\\hline\end{array} Division B, another division of the same company, would like to purchase 5,000 units of the part each period from Division A. Division B is now purchasing these parts from an outside supplier at a price of \$24 each. - Suppose that Division A is operating at capacity and can sell all of its output to outside customers at its usual selling price.If Division A sells the parts to Division B at $24 per unit (Division B's outside price) ,what will be the effect on the operating income of company as a whole?


A) Higher by $5,000 each period.
B) Lower by $15,000 each period.
C) Lower by $5,000 each period.
D) There will be no change in the status of the company as a whole.

E) B) and D)
F) A) and B)

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Which of the following statements about reciprocal service department costs is correct?


A) They are allocated to producing departments under the direct method but not allocated to producing departments at all under the step-down method.
B) They are allocated to producing departments under the step-down method but not allocated to producing departments at all under the direct method.
C) They are not allocated to producing departments under either the direct or the step-down methods.
D) They are allocated to producing departments under both the direct and step-down methods.

E) A) and D)
F) B) and C)

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