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Shaniah and Raoul have dinner at a trendy new restaurant.They have to wait for 30 minutes,despite being on time for their reservation.The hostess who seats them does not apologize for the delay.The food is wonderful but expensive,and the service is terrible.When they leave,they pick up their coats at the coat room.The attendant is polite,prompt,and remembers that they left a package with her as they were going into dinner.Despite this,Raoul leaves no tip.This is an example of the positivity spiral.

A) True
B) False

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Dr.Beswick was writing questions for a test,but found herself listening to reggae music coming from an adjoining office,and thinking about her upcoming trip to the Caribbean.She is experiencing


A) mindfulness.
B) PsyCap.
C) attention delinquency.
D) positive deviance.
E) attentional deficit.

F) C) and E)
G) None of the above

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Imelda's life is difficult right now.Her husband and she recently decided to divorce and she is now a single parent of two preteenagers.They are good kids,but it is difficult taking care of them and managing her full-time job as a middle manager.Imelda has started taking work home at night and finishing projects at night after her children are in bed.Imelda is likely exhibiting


A) hope.
B) efficacy.
C) effectiveness.
D) health.
E) resilience.

F) C) and D)
G) B) and E)

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_____ is not one of the components of well-being.


A) Engagement
B) Relationships
C) Achievement
D) Meaning
E) Productivity

F) A) and D)
G) D) and E)

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Xavier has a degree in English.He wants to get a job in publishing,but knows he will have to start as an assistant or possibly a part-time employee.Xavier is both realistic and flexible.This is an example of


A) contentment.
B) efficacy.
C) optimism.
D) tact.
E) fairness.

F) B) and E)
G) C) and D)

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According to Barbara Fredrickson's theory,positive emotions


A) can only exist in a cooperative work environment.
B) can be experienced through enforced self-interest.
C) are not the most important factor for overall happiness.
D) cannot be achieved without substantial social cpaital.
E) broaden your perspective and build on themselves.

F) B) and E)
G) C) and D)

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What is Positive OB and how does this concept help managers?

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Positive organizational behavior involve...

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Which of the following is not an outcome likely to result from positive emotions?


A) stronger social relationships
B) lower stress
C) psychological well-being
D) stronger immune system
E) loss of focus

F) A) and E)
G) C) and E)

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_______ represents what individuals and organizations aspire to be when they are at their very best.


A) Virtuousness
B) PsyCap
C) Positive OB
D) Well-being
E) PERMA

F) B) and C)
G) D) and E)

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Positive emotions broaden your mindset and open you to consider alternatives when trying to solve a problem,as well as help you build social relationships.

A) True
B) False

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Armando has a goal of earning a B in his statistics course,but currently his grade is a C-.Therefore,he decides to study more hours for the next test and even get involved in a study group.Armando is experiencing


A) resilience.
B) faith.
C) effectiveness.
D) health.
E) PERMA

F) D) and E)
G) C) and D)

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Which of the following is not a benefit of positive emotions?


A) creativity
B) stress
C) decision making
D) survival orientation
E) organizational commitment

F) C) and E)
G) A) and E)

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What are the three global values that are essential for promoting positive OB?


A) hope, optimism, and resilience
B) restorative justice, compassion, and temperance
C) positive emotions, engagement and meaning
D) flourishing, motivation, and satisfaction
E) social support, information support, and instrumental support

F) B) and D)
G) A) and E)

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People with high levels of positive psychological capital have high levels of hope,efficacy,resilience,and optimism.

A) True
B) False

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____ is one characteristic that describes an organization with positive OB


A) Single-minded focus on winning
B) Pursuing wealth
C) Positive deviance
D) Secrecy.
E) Figuring out how to beat the competition

F) A) and B)
G) A) and E)

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_____ is the characteristic of PsyCap that consists of persevering toward goals.


A) Hope
B) Efficacy
C) Optimism
D) Health
E) Resilience

F) B) and E)
G) A) and B)

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_____ creates positivity from situation factors.


A) Social support
B) Mindfulness
C) Organization climate
D) Organization strength
E) Achievement

F) A) and D)
G) B) and E)

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Define the terms "mindfulness" and "mindlessness." What are the benefits of being mindful? Use a business setting to provide an example of each.

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Mindfulness is defined as the awareness ...

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____________ is defined as employees' perceptions of formal and informal organizational policies,practices,procedures and routines:


A) Organizational culture
B) Job satisfaction
C) Organizational climate
D) Positive OB
E) Organizational citizenship

F) A) and C)
G) C) and D)

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When positive practices reduce the impact of negative events or stressors,a(n) _________ effect has occurred.


A) buffering
B) attentional
C) positivity
D) amplifying
E) deviant

F) B) and D)
G) C) and D)

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