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Exam 11: Decision Making and Creativity

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Question 41

True/False

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Intuitive processes are influenced by both expertise and feelings.

A) True
B) False

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Question 42

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Carla tends to take long-term view and rely on discussions with others to acquire information.She has a high tolerance for ambiguity and is oriented toward people and social concerns when making decisions.Which decision-making style does Carla possess?

A) analytical
B) conceptual
C) directive
D) behavioral
E) consultative

F) None of the above
G) D) and E)

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Question 43

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What is evidence-based decision making? Give an example.Discuss the three ways in which evidence can be used in decision making,and describe when the use of evidence is appropriate.

__________ represent(s) cognitive shortcuts or biases that are used to simplify the process of making decisions.

Which of the following is not a symptom of groupthink?

Tacit knowledge is information that can easily be put into words.

Wanston operates factories in Southeast Asia.After a fire burned down one of the factories,Wanston needs to decide whether to continue operating in a damaged building or to wait until the damage has been repaired and chance losing orders.What might the ethical decision be?

______ is the idea that decision makers are restricted by constraints when making decisions.

Normative intuition represents the notion that decision makers are restricted by a variety of constraints when making decisions.

The _______ model of decision making assumes that managers are completely objective and possess all information for their decisions.In this model,decisions demonstrate excellent logic.

Many organizations,such as Google,Zappos,Salesforce.com,and Yahoo!,are designing the work environment to encourage casual conversations among employees who don't generally work together.They also are "installing playful prompts,like trivia games,to get workers talking in traditional conversational dead zones,such as elevators." It is thought that __________ demonstrate a form of social support for employees,leading them to put more effort into creative behaviors.

Jolene is a mathematics major.She has a high tolerance for ambiguity and tends to overanalyze many situations.What style does Jolene represent?

Selecting the most creative and promising idea from among multiple options relies on analytical and mainly conscious thinking.This is _______,the final stage opf the creative performance process.

Ryan is looking to buy a used car.He seems to be most concerned with the color and style of the car,and uses those criteria as a basis for evaluating the value of the car,rather than considering how well the engine or the transmission is maintained.This is an example of

Define decision-making style.Identify the four styles,and describe the dimensions that underlie these styles.Which of these reflects your decision-making style ?

Mathers Music began when piracy was high and people were hesitant to pay to download music on the computers or phones.Management identified a clear new market that would offer people affordable ways to enjoy music without illegal downloads.But they were unsure how to attract that market or differentiate themselves from the companies that currently offered music on a "pay per song" basis.What steps can management take to increase the creativity of their marketing team?

Teresa has a problem.She is working on three projects and the deadline for Project C was moved up.This particular client,Client C,is fairly easy-going and never puts any pressure on her unless it's absolutely necessary.Teresa decides to talk to Client A who always wants the project results a few days before the actual deadline.There might be some flexibility with that timeline. Teresa is using _______ in order to make this decision.

Creativity involves a convergence between tacit and explicit knowledge.

Mark is looking to buy his first home.His friends suggest that he check the style of the house and the number of rooms.He is,therefore,focusing extensively on the look of the house to evaluate its value,rather than its condition or location.This implies that Mark was engaging himself in the _________ bias.

Which of the following is not an advantage of group decision making?