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A wholesaler that carries a narrow range of products and performs all channel functions is referred to as a


A) general merchandise wholesaler.
B) truck jobber.
C) specialty merchandise wholesaler.
D) rack jobber.
E) drop shipper.

F) C) and E)
G) B) and C)

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A unique broker that acts in many ways like a manufacturer's agent is a food broker,representing buyers and sellers in the grocery industry.Food brokers differ from conventional brokers because they act on behalf of producers on a permanent basis and


A) receive a commission for their services.
B) are paid a flat fee for each time the shelves are stocked.
C) are paid by both the buyer and seller separately depending upon the size of the order.
D) are paid a commission by the buyer and a bonus by the seller.
E) are paid a flat fee by both the buyer and seller, but receive a bonus based upon the percentage of increased sales by quarter.

F) B) and E)
G) A) and B)

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Consumers benefit in dealing with retail corporate chains because


A) corporate chains have more experience than other forms of retailers.
B) consumers can own stock in the same company where they shop since corporate chain stock must be publicly traded.
C) chains can bargain with a manufacturer to obtain product volume discounts on orders, which can be passed on to consumers in terms of lower prices.
D) there are multiple outlets, each with its own varied merchandise and different management policies.
E) merchandise is arranged and displayed by professional designers making their shopping experience less stressful.

F) A) and C)
G) All of the above

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Discounting generally takes place during which stage of the retail life cycle?


A) early growth
B) accelerated development
C) decline
D) maturity
E) early growth and maturity

F) A) and B)
G) C) and E)

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Another term for maintained markup is


A) original markup.
B) maintained markup.
C) markdown.
D) gross margin.
E) net margin.

F) A) and B)
G) D) and E)

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Most stores today are near several others in one of four settings that include all of the following except which?


A) the regional shopping center
B) the strip mall
C) the old-town district
D) the community shopping center
E) the power center

F) D) and E)
G) A) and D)

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The use of displays,coupons,product samples,and other brand communications to influence shopping behavior in a store is referred to as


A) functional qualities.
B) level of service.
C) shopper marketing.
D) lifestyle attributes.
E) psychographic elements.

F) B) and E)
G) B) and D)

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Merchants such as Burlington Coat Factory sell brand-name merchandise at lower than regular prices.This means that it is using


A) an off-price retailing strategy.
B) a markdown pricing strategy.
C) an everyday fair pricing strategy.
D) an everyday low pricing strategy.
E) a maintained markdown pricing strategy.

F) B) and D)
G) B) and E)

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Often new models or styles force the price of existing models to be


A) marked up.
B) off-priced.
C) value-subtracted.
D) maintained.
E) marked down.

F) A) and B)
G) C) and D)

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__________ retailers utilize and integrate a combination of traditional store formats and nonstore formats.


A) Progressive
B) Opportunistic
C) Multichannel
D) Cluster
E) Power

F) B) and E)
G) A) and E)

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The sales of products and services to consumers through personal interactions and demonstrations in their homes or offices is referred to as


A) direct selling.
B) person-to-person sales.
C) face-to-face selling.
D) direct-response selling.
E) customized selling.

F) None of the above
G) C) and D)

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Explain the difference between full-service and limited-service merchant wholesalers.List and describe the types of wholesalers that belong in each category.

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Merchant wholesalers are classified eith...

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Figure 13-5 Figure 13-5    -According to Figure 13-5,C represents which stage of the retail life cycle? A)  stabilization B)  early growth C)  accelerated development D)  maturity E)  decline -According to Figure 13-5,C represents which stage of the retail life cycle?


A) stabilization
B) early growth
C) accelerated development
D) maturity
E) decline

F) A) and B)
G) B) and D)

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When developing retailing strategies,marketers develop a retailing mix which includes


A) products, services, promotions, and retail communication.
B) promotions, publicity, and press releases.
C) retail pricing, store location, retail communication, and merchandise.
D) physical environment, people, process, and productivity.
E) direct mail, online stores, traditional stores, and outlet stores.

F) A) and C)
G) C) and D)

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When retailers set prices on new models or styles of products,the price of existing models often is __________ to quickly sell them.


A) benchmarked
B) off-priced
C) value-added
D) marked down
E) maintained

F) A) and B)
G) B) and E)

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Explain the relationship between a franchisee and a franchisor.

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In a franchise system,an individual or f...

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Target sends messages about special offers to ________ wearers who are near its stores,directs them toward sales items once inside,and allows shoppers to initiate payment simply by holding the device near a payment terminal.


A) Apple Watch
B) Amazon Echo
C) Fitbit Flex
D) Google Glass
E) Foursquare's FourEyes

F) A) and B)
G) All of the above

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Figure 13-4 Figure 13-4   -According to Figure 13-4,Box A represents the stage in the wheel of retailing when a retail outlet starts with A)  low prices, high margins, and high status. B)  mixed prices, mixed margins, and mixed status. C)  low prices, low margins, and low status. D)  moderate prices, high margins, and high status. E)  high prices, low margins, and mixed status. -According to Figure 13-4,Box A represents the stage in the wheel of retailing when a retail outlet starts with


A) low prices, high margins, and high status.
B) mixed prices, mixed margins, and mixed status.
C) low prices, low margins, and low status.
D) moderate prices, high margins, and high status.
E) high prices, low margins, and mixed status.

F) B) and C)
G) C) and E)

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Many fast-food retailers,including McDonald's and Burger King,have followed a predictable pattern of how new forms of retail outlets enter the marketplace.McDonald's has evolved from a relatively simple restaurant with low margins,low prices,limited product offerings,and low institutional status to a worldwide chain with higher margins,high status,and a diverse menu of products.This evolution of McDonald's restaurants is consistent with the


A) slow to fast-food restaurant evolutionary cycle.
B) revolution of retailing.
C) retail life cycle.
D) fast-food retail sequence.
E) wheel of retailing.

F) B) and E)
G) All of the above

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A retailer bought a collectible Precious Moments figurine for $26. She sets the initial selling price at $60. The final selling price was $52. What was the original markup?


A) $86
B) $13
C) $78
D) $34
E) $112

F) C) and E)
G) None of the above

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