Question 1

Scapegoating is a proactive political tactic.

Accepted Answer

A) True 
 B)False

Question 2

The _____ influence tactic involves demanding compliance or using intimidation or threats.

Accepted Answer

A)  ingratiation
B)  consultation
C)  inspirational appeal
D)  rational persuasion
E)  pressureF) A) and B)
G) None of the above

Question 3

_____ is the process whereby employees play a direct role in setting goals, making decisions, solving problems, and making changes in the organization.

Accepted Answer

A)  Ingratiation
B)  Participative management
C)  Impression management
D)  Power assessment
E)  NetworkingF) B) and D)
G) C) and D)

Question 4

Impression management is the process by which people attempt to control or manipulate the reactions of others to images of themselves or their ideas.

Accepted Answer

A) True 
 B)False

Question 5

Personalized power is exhibited when managers focus more on:

Accepted Answer

A)  helping the society.
B)  satisfying their own needs.
C)  the needs of their underlings.
D)  adhering to the rules that others are expected to follow.
E)  helping others.F) B) and D)
G) B) and E)

Question 6

Employees who are highly political run the risk of being called self-serving and losing their credibility.

Accepted Answer

A) True 
 B)False

Question 7

Organizational politics can be eliminated.

Accepted Answer

A) True 
 B)False

Question 8

You own your own management consulting firm. At a recent seminar, the owner of a local supermarket chain asks you to help him differentiate between a coalition and a network. Which of the following would be a correct response?

Accepted Answer

A)  Networks are people oriented.
B)  Coalitions have longer term agendas.
C)  Coalitions involve the pursuit of general self-interests.
D)  Coalitions always coincide with formal group membership.
E)  Networks revolve around specific issues.F) A) and B)
G) B) and C)

Question 9

A politically naïve employee believes that _____.

Accepted Answer

A)  politics is an opportunity
B)  one needs to cultivate and use "friends" and other contacts
C)  the truth will win out
D)  politics is necessary
E)  it is necessary to negotiate and bargainF) All of the above
G) C) and D)

Question 10

A sales manager who threatens to fire any salesperson who uses a company car for personal purposes is relying on _____ power.

Accepted Answer

A)  referent
B)  expert
C)  legitimate
D)  coercive
E)  rewardF) C) and E)
G) B) and D)

Question 11

Valued knowledge or information gives an individual _____ power over those who need such knowledge or information.

Accepted Answer

A)  expert
B)  legitimate
C)  coercive
D)  reward
E)  referentF) A) and C)
G) C) and E)

Question 12

Why would an employee want to make a poor impression at work? How would he or she go about accomplishing this goal?

Accepted Answer

An interesting new line of impression ma...

Question 13

When Pedro's answers on a Thematic Apperception Test clearly illustrated his desire to use power to further his own interests, as opposed to helping others, he demonstrated _____ power.

Accepted Answer

A)  positive legitimate
B)  personalized
C)  referent
D)  expert
E)  socializedF) A) and B)
G) A) and D)

Question 14

Ethan tried to convince his subordinates to accept a new policy by showing them that the policy is consistent with the organizational rules and policies. He also showed them that the people above him had already supported and sanctioned the policy. What influence tactic was Ethan using?

Accepted Answer

A)  Legitimating tactics
B)  Exchange
C)  Personal appeal
D)  Ingratiation
E)  ConsultationF) A) and B)
G) A) and C)

Question 15

The highest degree of empowerment is:

Accepted Answer

A)  consultation.
B)  participation.
C)  subjection.
D)  delegation.
E)  domination.F) A) and D)
G) A) and C)

Question 16

Delegation amounts to:

Accepted Answer

A)  totalitarian power.
B)  power distribution.
C)  power sharing.
D)  influence sharing.
E)  authoritarian power.F) B) and E)
G) B) and C)

Question 17

Which of the following is true about participative management?

Accepted Answer

A)  Participative management rarely contributes to employee satisfaction, commitment, and participation.
B)  Participative management fulfills the employees' autonomy needs but not their interpersonal contact needs.
C)  Individual participation is counterproductive when employees are highly interdependent on each other.
D)  Participative management succeeds even when employees do not trust their managers.
E)  Individuals can contribute to participative management effectively even when they are unprepared.F) D) and E)
G) A) and E)

Question 18

A politically sensible employee believes that _____.

Accepted Answer

A)  politics should be avoided at all costs
B)  politics is necessary
C)  one should use deceit and fraud when necessary
D)  politics should be used to further self-interests over departmental goals
E)  the best technique is to "tell it like it is"F) B) and D)
G) A) and D)

Question 19

Identify the nine generic influence tactics.

Accepted Answer

In 1980, David Kipnis and his colleagues...

Question 20

"He will do it because I am the CEO and I say so!" This statement reflects a reliance on _____ power.

Accepted Answer

A)  reward
B)  socialized
C)  negative legitimate
D)  referent
E)  expertF) A) and E)
G) A) and B)

Exam 15: Influence, Empowerment, and Politics

Which of the following is true about participative management?

Correct AnswerverifiedShow Answer

Scapegoating is a proactive political tactic.

Correct AnswerverifiedShow Answer

Identify the nine generic influence tactics.

Correct AnswerverifiedIn 1980, David Kipnis and his colleagues...View AnswerShow Answer

"He will do it because I am the CEO and I say so!" This statement reflects a reliance on _____ power.

Correct AnswerverifiedShow Answer

Ethan tried to convince his subordinates to accept a new policy by showing them that the policy is consistent with the organizational rules and policies. He also showed them that the people above him had already supported and sanctioned the policy. What influence tactic was Ethan using?

Correct AnswerverifiedShow Answer

Why would an employee want to make a poor impression at work? How would he or she go about accomplishing this goal?

Correct AnswerverifiedAn interesting new line of impression ma...View AnswerShow Answer

The highest degree of empowerment is:

Correct AnswerverifiedShow Answer

Impression management is the process by which people attempt to control or manipulate the reactions of others to images of themselves or their ideas.

Correct AnswerverifiedShow Answer

Personalized power is exhibited when managers focus more on:

Correct AnswerverifiedShow Answer

The _____ influence tactic involves demanding compliance or using intimidation or threats.

Correct AnswerverifiedShow Answer

A politically naïve employee believes that _____.

Correct AnswerverifiedShow Answer

A sales manager who threatens to fire any salesperson who uses a company car for personal purposes is relying on _____ power.

Correct AnswerverifiedShow Answer

Delegation amounts to:

Correct AnswerverifiedShow Answer

A politically sensible employee believes that _____.

Correct AnswerverifiedShow Answer

You own your own management consulting firm. At a recent seminar, the owner of a local supermarket chain asks you to help him differentiate between a coalition and a network. Which of the following would be a correct response?

Correct AnswerverifiedShow Answer

Employees who are highly political run the risk of being called self-serving and losing their credibility.

Correct AnswerverifiedShow Answer

Valued knowledge or information gives an individual _____ power over those who need such knowledge or information.

Correct AnswerverifiedShow Answer

When Pedro's answers on a Thematic Apperception Test clearly illustrated his desire to use power to further his own interests, as opposed to helping others, he demonstrated _____ power.

Correct AnswerverifiedShow Answer

_____ is the process whereby employees play a direct role in setting goals, making decisions, solving problems, and making changes in the organization.

Correct AnswerverifiedShow Answer

Organizational politics can be eliminated.

Correct AnswerverifiedShow Answer

Correct Answer
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In 1980, David Kipnis and his colleagues...
View Answer

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An interesting new line of impression ma...
View Answer

Correct Answer
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