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Perception is a cognitive process that enables us to interpret and understand our surroundings.

A) True
B) False

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Describe the status of the U.S. workforce in terms of gender diversity/equality. Does this represent significant change from the past? Argue your position.

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Coined in 1986, the term glass ceiling i...

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Molly works as a dishwasher at a restaurant. She comes across as a very fun-loving, party-going person. One day her dog falls sick and Molly has to take him to the vet. She calls her boss and tells him that she won't be coming in to work. Her boss thinks that Molly is missing work intentionally, so that she can go out and party. Which of the following best describes the boss's perception of the situation?


A) Halo effect
B) Leniency effect
C) Central tendency
D) Self-serving bias
E) Fundamental attribution bias

F) A) and C)
G) B) and E)

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When something is _______, it stands out from its context.


A) Salient
B) A schema
C) Stereotypical
D) Semantic
E) An attribution

F) B) and D)
G) C) and D)

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A female pitcher in a Major League Baseball game would be salient.

A) True
B) False

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What is discrimination, and what is affirmative action? Evaluate whether affirmative action programs are good or bad for organizations.

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Discrimination occurs when employment de...

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The layers of diversity include all but one of the following. Which one?


A) Organizational
B) Personality
C) Internal
D) Attributional
E) External

F) A) and D)
G) A) and C)

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You are trying to concentrate during an examination but you get distracted by the sound of another student tapping her pencil on her desk. Which of the following stages of the information processing model are you in?


A) Selective attention/comprehension
B) Encoding and simplification
C) Storage and retention
D) Retrieval and response
E) Recognition

F) A) and C)
G) B) and E)

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Deep-level characteristics of diversity:


A) Are the most stable
B) Are unchangeable
C) Include attitudes, opinions, and values
D) Include our personality
E) Include our ethnicity

F) A) and C)
G) C) and D)

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Describe the changes or trends taking place in the U.S. workforce in terms of gender, race, and age.

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There are four key demographic trends: w...

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Long-term memory consists of three compartments, one each for schemata, cognitive categories, and simplifications.

A) True
B) False

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The term "invisible wall" is used to describe an unseeable but real roadblock to women's advancement in organizations.

A) True
B) False

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The textbook discusses the mismatch that exists between education and occupation in the U.S. labor force. Summarize that discussion.

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Approximately 37 percent of the labor fo...

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Something is salient when it stands out from its context.

A) True
B) False

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The access-and-legitimacy perspective on diversity is based on the recognition that the organization's employee population is culturally diverse.

A) True
B) False

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America's population is getting older, and the workforce includes greater generational differences than ever before.

A) True
B) False

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Of the options for action to address diversity issues, fostering mutual adaptation is a preferred approach.

A) True
B) False

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Inaccurate stereotypes are one of the most common barriers to implementing successful diversity programs.

A) True
B) False

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Characteristics such as our age, gender, and race are at the center of the diversity wheel.

A) True
B) False

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Which of the following stimuli would be most salient?


A) A twelve-year-old student in an MBA class.
B) A 250-pound man at a meeting of the National Football League Players' Association.
C) A Mobil gas station sign when you have a full tank of gas.
D) A McDonald's restaurant sign right after you've eaten breakfast.
E) An 85-pound girl at a gymnastic class.

F) B) and E)
G) C) and D)

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