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It is not uncommon for companies today to test their employees and job applicants for drug use.

A) True
B) False

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Which of the following statements about how current HR law views disabilities is accurate?


A) The law varies depending upon how the employee acquired the disability.
B) Disabilities include diseases such as epilepsy, cancer, and diabetes.
C) Disabilities refer to physical but not mental disorders.
D) Any disorder does not require the employee to adapt the work environment to accommodate the employee.

E) A) and B)
F) C) and D)

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Human resource managers at Tri Max, Inc., want to encourage teamwork and are looking for a better way to compensate members of teams. One approach they are considering is a skill-based system. Which of the following statements about this type of pay system is most accurate?


A) Skill-based systems are unlikely to work with teams because they are designed to encourage individual initiative rather than teamwork.
B) A skill-based system is a very effective way to pay teams because this approach makes it easy to correlate skill acquisition with the bottom-line gains of the company.
C) A skill-based pay system works well in many cases, but employees tend to resist this approach since it affects only bonuses, which are not guaranteed, rather than base pay.
D) Team members have base salaries, but they are additionally compensated according to the number of new skills they acquire as a team.

E) B) and D)
F) None of the above

Correct Answer

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A __________ is a two-part process. One part explains what an employee would actually do at various jobs.


A) job analysis
B) performance appraisal
C) job assessment
D) job title review

E) B) and C)
F) C) and D)

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The purpose of ____________ is to increase an employee's ability to perform productively.


A) training and development
B) employment tests
C) contingency planning
D) job enrichment

E) A) and B)
F) A) and C)

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A firm that wants to reduce its office costs, broaden its base of available talent and improve job satisfaction could achieve all of these goals by:


A) recruiting only from internal sources.
B) making greater use of scientific management techniques.
C) implementing the Hay system of compensation.
D) allowing more workers to work from home.

E) C) and D)
F) B) and C)

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The U.S. Supreme Court has ruled that women cannot be barred from "men only" clubs, where business contacts are often made and business activity occurs.

A) True
B) False

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Employees at The Eastern Eagle newspaper are paid according to the Hay system. Ralph and Steve do the same type of work and report to the same supervisor. Ralph has worked at the newspaper for 14 years while this is Steve's third year. The supervisor believes Steve is the more enthusiastic and hard-working of the two. Under the Hay system, Steve will probably earn more than Ralph.

A) True
B) False

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Rick is in his early sixties. A few years ago he had planned to retire by the time he was sixty, but when the time came, he decided to continue working. In fact, not only is Rick still working, he has no intention of retiring or setting a time when retirement might occur. Rick's decision to keep working into his late sixties is unusual in today's labor market.

A) True
B) False

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Job rotation helps lower-level managers prepare for higher-level positions by:


A) letting them assume upper management positions for a limited time period.
B) exposing them to different functions within the organization, thus giving them the broad perspective needed by top managers.
C) helping them hone their highly specialized technical skills.
D) giving them the opportunity to learn about every aspect of work performed in their department by spending a day doing the job of each person within the department.

E) A) and D)
F) A) and C)

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Jolie is a human resource manager who is currently involved in selecting employees. Which of the following activities is Jolie most likely to be working on in her present assignment?


A) performing a job analysis
B) writing a help wanted ad
C) conducting an orientation program
D) completing a background investigation

E) All of the above
F) C) and D)

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As an HR manager, Erin is assigned to updating all job descriptions and job specifications for her company. Erin will begin by collecting information about each job title, as well as learning about the kinds of activities and responsibilities that go with each job. After she thoroughly analyzes a job, she will write the job description and job specifications for that job.

A) True
B) False

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Toni is interested in a position that has opened up at her firm, but she wants to find out more about the type of work and responsibilities involved in the job. A document that would have the information she wants is the job specification.

A) True
B) False

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As an important step in the human resource selection process, which of the following will expedite the process of conducting background investigations and promises to get suitable results?


A) Hiring services such as LexisNexis to conduct criminal checks and driving records.
B) Dedicating one human resource expert to making personal calls and doing all the background checks.
C) Minimalizing the types of questions the company asks at this juncture.
D) If there is a need to skip one of the selection process steps, most companies have found that this one can be eliminated.

E) C) and D)
F) None of the above

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A job specification identifies the minimum qualifications a person must have to fill a particular job.

A) True
B) False

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A common feature of flextime plans is the establishment of core times when all employees are expected to be at their job stations.

A) True
B) False

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Humphrey Communications uses a flextime plan; however, all employees must be on the job from 10:00 a.m. until 2:00 p.m. These hours are referred to as the:


A) core time.
B) mandatory attendance time.
C) shared facilities time.
D) compressed time.

E) B) and C)
F) B) and D)

Correct Answer

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Students can benefit from networking in college even before they take their first full-time job.

A) True
B) False

Correct Answer

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Which of the following statements about networking is the most accurate?


A) White males are much more aware of the importance of networking than women and minorities.
B) Although African American and Hispanic managers are becoming aware of the importance of networking, there are no organizations available to help them make networking connections.
C) Women have more difficulty forming networks than men because they can be barred from male-only clubs and social organizations where much of the networking occurs.
D) Students can begin building network connections in college, even before they take on a full-time job.

E) A) and B)
F) B) and C)

Correct Answer

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An important U.S. government organization charged with setting human resource management guidelines is:


A) the EEOC (Equal Employment Opportunity Commission) .
B) the OSHA (Occupational Safety and Health Administration) .
C) the WPA (Work Progress Administration) .
D) the MPDA (Manpower Development Administration) .

E) A) and B)
F) B) and C)

Correct Answer

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