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As consumers evaluate a product, price plays a small role.

A) True
B) False

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Electronic retailing is selling goods and services online to the final consumer.

A) True
B) False

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A __________ is a marketing intermediary that sells to ultimate consumers.


A) channel captain
B) wholesaler
C) secondary marketer
D) retailer

E) None of the above
F) C) and D)

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Mini-Case The Xer-Wise Corporation manufactures and markets high quality home exercise equipment. The firm has just developed a new piece of equipment that top executives believe will be a big seller if promoted correctly. The new product uses a system of adjustable weights that can be arranged in various ways to allow the user to perform exercises that tone all major muscle groups. Additionally, unlike other strength building machines, this equipment also incorporates a recumbent bicycle to provide a complete cardio workout. The entire piece of equipment is easy to assemble, and when not in use it can be folded into a compact unit that is easy to store. A group of fitness experts have tested the equipment and have provided rave reviews. Company executives believe that this product, called the MuscleMaster, will appeal to busy young adults living in relatively small apartments. Melody Fitt and Tom Trym have been assigned the responsibility of developing a promotion mix for this product. The team of Fitt and Trym is convinced that they can develop a successful promotion mix for this outstanding product. -Tom and Melody are considering the extensive use of ads in fitness magazines and a direct mail campaign targeted at people who have bought other products made by Xer-Wise. Since these messages are geared directly to customers, it is clear that Tom and Melody want to implement a _________ strategy.


A) push
B) pull
C) placement
D) stretch

E) A) and C)
F) C) and D)

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Which of the following represents a pricing strategy that establishes a low price in hopes of attracting a great number of customers and discouraging competitors?


A) penetration strategy
B) odd-even pricing strategy
C) skimming strategy
D) price lining strategy

E) None of the above
F) A) and B)

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When marketing to consumers in the global population, it's important for companies to remember that promoting products:


A) is easy and profitable if they are well-known brands.
B) can be accomplished using a global approach since consumers are more alike than most people think.
C) is best done by using personal selling and product sampling.
D) calls for attention to cultural differences and possible translation problems.

E) B) and C)
F) A) and D)

Correct Answer

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The primary difference between retailers and wholesalers is that:


A) retailers sell consumer goods, while wholesalers sell industrial goods.
B) retailers operate in local areas, while wholesalers operate over a wide geographic area.
C) retailers sell to final consumers, while wholesalers sell to other organizations, such as retailers or manufacturers.
D) retailers have sales of less than $100 million, while wholesalers have sales of $100 million or more.

E) A) and B)
F) A) and C)

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Price leadership occurs when one or more dominant firms set pricing practices that other firms in the market follow.

A) True
B) False

Correct Answer

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Mall owners tend to like kiosks because they create a marketplace atmosphere.

A) True
B) False

Correct Answer

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Indiana Processing promotes its services through Mechanical Engineers Today, a trade magazine that charges Indiana Processing and other companies $5,000 per page for ______________ to help offset the magazine's publishing costs.


A) publicity
B) advertising
C) public relations
D) trade shows

E) C) and D)
F) A) and B)

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Mark A. Teer believes he has found a surefire way to save money. He advises his friends, "Buy direct from the manufacturer. Any time intermediaries get involved, you'll pay a higher price. After all, every intermediary involved in the marketing process must charge enough to earn a profit." Mark's advice:


A) is entirely correct. Intermediaries must charge a high enough price for the activities they perform to earn a profit, so using intermediaries must result in a higher price.
B) is impractical, because in most markets the distribution process is so complex that it is impossible to determine who the actual producer really is.
C) is not valid in many cases. Intermediaries do add costs to products, but they also create value by performing marketing functions efficiently. In many cases the value they create more than offsets the costs they add.
D) is never true. Markets that make use of intermediaries can always provide goods at lower cost than those that rely on direct distribution.

E) B) and C)
F) B) and D)

Correct Answer

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___________ is the sale of goods and services by telephone.


A) Cel-tailing
B) Teleselling
C) Telemarketing
D) Direct marketing

E) A) and B)
F) A) and C)

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Which of the following media enables firms to quickly change their advertising message?


A) Directories
B) Magazines
C) Newspapers
D) Television

E) A) and B)
F) A) and D)

Correct Answer

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The product life cycle consists of __________ stages.


A) 3
B) 4
C) 5
D) 6

E) A) and D)
F) All of the above

Correct Answer

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Anything that encourages people to talk favorably about an organization may be effective word-of-mouth promotion.

A) True
B) False

Correct Answer

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Brokers are marketing intermediaries that do not take title to the goods they help distribute.

A) True
B) False

Correct Answer

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When people consider purchasing a good, they:


A) are responding to the market forces of supply and demand.
B) are most influenced by the price of the product or service.
C) will not consider goods that require them to make a special effort to purchase.
D) may evaluate and compare a variety of factors.

E) A) and B)
F) A) and C)

Correct Answer

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The objective of a push promotional strategy is to move a product through a distribution channel by offering incentives to wholesalers and retailers to stock and sell the merchandise.

A) True
B) False

Correct Answer

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Delacroix Shoes produces top-quality high-fashion shoes, designed for the person concerned about style. Delacroix gives only a few preferred retailers in a given market area the right to market its product. Delacroix Shoes uses:


A) intensive distribution.
B) selective distribution.
C) exclusive distribution.
D) limited function distribution.

E) A) and C)
F) A) and D)

Correct Answer

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Many products are promoted by emphasizing their key benefits, rather than setting the price lower than that of competitive goods. This emphasis on the product's benefits illustrates a(n) _______ strategy.


A) penetration
B) nonprice competition
C) industry leader
D) bundled package

E) None of the above
F) C) and D)

Correct Answer

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