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According to the text,vision statements should be massively inspiring,overarching,and long term.Provide several examples of potential vision statements for various organizations and discuss how such vision statements would inspire employees around a cause.

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1. For a technology company: "To create ...

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There are several perspectives of competition.One perspective is zero-sum thinking.Zero-sum thinking means that:


A) all parts of the organization gain at no loss
B) in order for someone to gain others must experience no gain or benefit
C) one can only gain at the expense of someone else
D) everyone in the organization shares gains and losses equally

E) All of the above
F) B) and D)

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Stakeholders are:


A) a new way to describe stockholders
B) individuals, groups, and organizations who have a stake in the success of the organization
C) creditors who hold a lien on the assets of the organization
D) attorneys and their clients who sue the organization

E) B) and C)
F) A) and B)

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Shell,NEC,and Procter and Gamble have been measuring their performance according to what has been called a triple bottom line.This technique involves an assessment of financial,social,and environmental performance.

A) True
B) False

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The four key attributes of strategic management include all of the following EXCEPT:


A) including multiple stakeholder interests in decision making
B) incorporating both short-term and long-term perspectives
C) recognizing the trade-offs between effectiveness and efficiency
D) emphasis on the attainment of short-term objectives

E) A) and B)
F) A) and C)

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The strategic management process includes strategy analysis,strategy formulation,and strategy implementation.Discuss each of these steps.

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The strategic management process is a se...

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The three interrelated and principal activities of strategic management are: strategy analysis,strategy formulation,and strategy implementation.

A) True
B) False

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Social responsibility is the idea that organizations are not only accountable to stockholders but also to the community-at-large.

A) True
B) False

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Procter and Gamble developed a laundry detergent compaction technique that appeals to consumers,retailers,shipping and wholesalers,and environmentalists.This is an example of stakeholder symbiosis.

A) True
B) False

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Peter Senge,of MIT,recognized three types of leaders.__________ are individuals that,although having little positional power and formal authority,generate their power through the conviction and clarity of their ideas.


A) Local line leaders
B) Executive leaders
C) Internal networkers
D) Shop floor leaders

E) A) and B)
F) All of the above

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Leadership is a topic that is often discussed in the management literature.The text suggests that leaders should be at all levels in an organization.Discuss why it is important to have leaders throughout an organization.

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It is important to have leaders througho...

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According to the text,the strategic management process entails three ongoing processes:


A) analyses, actions, and synthesis
B) analyses, decisions, and actions
C) analyses, evaluation, and critique
D) analyses, synthesis, and antithesis

E) None of the above
F) C) and D)

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An organization is responsible to many different entities.In order to meet the demands of these groups,organizations must participate in stakeholder management.Stakeholder management means that:


A) interests of the stockholders are not the only interests that matter
B) stakeholders are second in importance to the stockholders
C) stakeholders and managers inevitably work at cross-purposes
D) all stakeholders receive financial rewards

E) A) and D)
F) A) and C)

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According to the textbook,strategic management does not consist of the analyses that an organization undertakes in order to create and sustain competitive advantages.

A) True
B) False

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The organizational versus the individual rationality perspective suggests that:


A) what is good for a functional area is always good for the organization
B) what is good for the organization is always good for a functional area
C) what is best for a functional area may not be best for the organization
D) the incremental perspective may be best for functional areas while the "rational" perspective may be best for the organization

E) C) and D)
F) A) and B)

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Management innovations such as total quality,benchmarking,and business process reengineering cannot lead to sustainable competitive advantage because:


A) companies that have implemented these techniques have lost money
B) there is no proof that these techniques work
C) they cost too much money and effort to implement
D) every company is trying to implement them and hence it does not make a company different from others

E) A) and B)
F) B) and C)

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The three primary participants in corporate governance are: (1)the shareholders,(2)the management (led by the chief executive officer),and (3)the employees.

A) True
B) False

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Strategic objectives are more specific than vision statements.

A) True
B) False

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Successful organizations are effective in motivating people.Employees work best when:


A) they are asked to do their best
B) work requirements are vague and unclear
C) they are striving toward specific goals
D) they are guided by an abstract mission statement

E) B) and D)
F) A) and D)

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Strategic objectives should be measurable,specific,appropriate,and realistic,but not constrained by time deadlines.

A) True
B) False

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