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Preparation,in collective bargaining,includes establishing objectives for the contract,reviewing the old contract,and gathering data.

A) True
B) False

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Max,a new supervisor at Freson Inc.,is being trained on skills that managers and union leaders require to encourage employee-management cooperation.He is learning the different ways of dealing with employee-management conflicts and how to resolve situations in ways that benefit both parties.In the context of labor management,Max is receiving training on _____.


A) checkoff provisions
B) right-to-work laws
C) maintenance of membership
D) labor relations
E) corporate campaigns

F) All of the above
G) A) and B)

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Which of the following is a factor that has been associated with the decline in union membership?


A) High regulation in such areas as workplace safety and equal employment opportunity
B) Low competition between companies for scarce human resources
C) High job growth in the manufacturing sector of the economy
D) Low costs of unionized labor
E) Low prospects for growth in the service industry

F) All of the above
G) A) and B)

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Collective bargaining differs from one situation to another in terms of _____.


A) bargaining provisions
B) bargaining structure
C) bargaining campaigns
D) bargaining strategies
E) bargaining techniques

F) A) and D)
G) B) and E)

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Describe the union organizing process.

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The organizing process begins when union...

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Which of the following is an unfair labor practice by unions under the Taft-Hartley Act?


A) Insisting on provisions that the employer may hire only workers who are union members
B) Nominating candidates to union office and conducting secret-ballot elections
C) Going out on strike to secure better working conditions
D) Refraining from activity on behalf of the union
E) Joining a union not recognized by the employer

F) A) and B)
G) None of the above

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Brandon is a new employee at Relagen Inc.He wants to work for the company,but he has no desire to join the union or even consider the possibility of becoming a member in the future.Which of the following security provisions of union membership is most suitable for Brandon?


A) A closed shop provision because it gives an employee the right to participate in decision making without becoming a member
B) A maintenance of membership provision because it allows employees to join the union as passive members
C) A union shop provision because it helps an employee use indirect influence to affect management-union contracts
D) An agency shop provision because it requires employees to pay union dues but does not force them to become members
E) A checkoff provision because it requires all the employees of an organization to join the union, regardless of their preferences

F) C) and D)
G) None of the above

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Explain the major functions of the National Labor Relations Board.

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The National Labor Relations Board (NLRB...

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The difference between an industrial union and a craft union is that an industrial union:


A) contains members who have a particular skill or occupation.
B) is often responsible for training its members through apprenticeships.
C) organizes as many employees in as wide a range of skills as possible.
D) represents a particular occupation.
E) comprises members who change employers more often.

F) B) and E)
G) All of the above

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The employees of Fanzi Textiles Inc.are concerned about company management overlooking their interests.They decide to form a union to voice their concerns and speak up for their rights.They elect Ronny to represent them during negotiations.Ronny's new role requires him to ensure that the terms of the labor contract are enforced and that the interests of the union are met.In this context,Ronny most likely holds the position of _____.


A) business representative
B) chief executive officer
C) stakeholder
D) union trustee
E) union steward

F) None of the above
G) A) and B)

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A labor union in which all of the members have a particular skill or occupation is known as a(n) _____ union.


A) common
B) industrial
C) craft
D) regional
E) employer's

F) A) and B)
G) C) and D)

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The National Labor Relations Act is also known as the _____.


A) Taft-Hartley Act
B) Wagner Act
C) Landrum-Griffin Act
D) Sarbanes-Oxley Act
E) Hatch Act

F) A) and E)
G) C) and E)

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During a strike,the employer loses production unless it can hire replacement workers,and even then,productivity may be reduced.

A) True
B) False

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If at least 30 percent of an organization's employees sign an authorization card,the union may request that the employer voluntarily recognize the union.

A) True
B) False

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Identify the right statement regarding the effects of unions on company performance.


A) As a result of the type of pay system favored by unions, employees are more inclined to compete than cooperate.
B) Most studies show that union workers are less productive than nonunion workers.
C) On average, union members receive higher wages and more generous benefits than nonunion workers.
D) The introduction of a union invariably results in the employer paying lesser attention to employee ideas.
E) Evidence shows that unions have a large positive effect on profits.

F) C) and D)
G) A) and B)

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The Transport Union in Atlanta,Georgia,enters into a contract with the Metropolitan Transportation Authority.The contract requires the government agency to pay a yearly bonus to union members.A year after signing the contract,the Metropolitan Transportation Authority refuses to pay the annual bonus,which triggers a conflict between the union and the agency.A third-party intervenes to resolve the conflict between the two parties.The third-party evaluates the arguments of both sides and proposes a solution.Both parties have the right to decline the proposal,but they decide to accept it.In the context of the alternatives to work stoppage,the third-party in this scenario is an example of a(n) _____.


A) fact finder
B) arbitrator
C) stakeholder
D) moderator
E) rights enforcer

F) B) and E)
G) B) and D)

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One of the substitutes to traditional organizing is to conduct _____ which bring financial,political,or public pressure on employers during union organization and contract negotiation.


A) collective coercion
B) corporate campaigns
C) indirect provisions
D) associate campaigns
E) social campaigns

F) A) and D)
G) All of the above

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Briefly describe the three levels of decisions involved in labor relations.

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Labor relations involves three levels of...

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An employer's exclusion of workers from a workplace until they meet certain conditions is known as a _____.


A) strike
B) lockout
C) mediation
D) picket line
E) sabbatical

F) C) and D)
G) B) and D)

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Most studies have found that union workers are more productive than nonunion workers.

A) True
B) False

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