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Which of the below offers a disadvantage for working virtually?


A) Increases in worker productivity
B) Increases in feelings of seclusion
C) Decreases in expenses for the company
D) Alleviation of congested roadways

E) None of the above
F) A) and B)

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Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

A) True
B) False

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Fuzzy logic is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

A) True
B) False

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Automating a business process that contains _______ or ____________ will magnify or amplify these problems if they are not corrected first.


A) Bottlenecks;regulations
B) Redundancies;regulations
C) Bottlenecks;redundancies
D) Redundancies;swim lanes

E) B) and D)
F) None of the above

Correct Answer

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Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?


A) Genetic algorithms
B) Artificial intelligence
C) Fuzzy logic
D) Intelligent agents

E) A) and C)
F) All of the above

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Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

A) True
B) False

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System _____________ is the number of hours a system is available for use by customers and employees.

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Decision making at the executive or strategic level require business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment,evaluation,and insight?


A) OLTP
B) Executive Information System (EIS)
C) Transaction Support System (TSS)
D) Decision Support System (DSS)

E) None of the above
F) B) and C)

Correct Answer

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Artificial Intelligence stimulates human thinking and behavior,such as the ability to reason and learn.What is the ultimate goal of AI?


A) To build an intelligent system
B) To build an intelligent agent
C) To build a system that can mimic human intelligence
D) To build a system that can mimic an expert agent

E) B) and C)
F) A) and D)

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Key performance indicators can focus on external and internal measurements.

A) True
B) False

Correct Answer

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What is a computer-simulated environment that can be a simulation of the real world or an imaginary world?


A) Virtual reality
B) Augmented reality
C) Virtual workforce
D) All of the above

E) C) and D)
F) None of the above

Correct Answer

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Which of the below statements is accurate?


A) Key performance indicators can have no more than four critical success factors
B) Critical success factors can have no more than four key performance indicators
C) Key performance indicators can have several critical success factors
D) Critical success factors can have several key performance indicators

E) A) and B)
F) C) and D)

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A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.

A) True
B) False

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When considering the graph depicting the interrelationships between efficiency and effectiveness,where does an organization ideally want to operate?


A) Upper right-hand corner
B) Lower right-hand corner
C) Upper left-hand corner
D) Lower left-hand corner

E) C) and D)
F) A) and C)

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The basic business system that serves the operational level (analysts)and assists in making structure decisions is called ______________ processing system.

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____________ MIS metrics measure the impact MIS has on business processes and activities including customer satisfaction and customer conversion rates.

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Which of the following departments is primarily responsible for promoting discounts,attracting customers,and communicating marketing campaigns?


A) Accounting and Finance
B) Marketing and Sales
C) Operations Management
D) Human Resources

E) B) and C)
F) A) and D)

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Best practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

A) True
B) False

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What do cargo transport systems,book distribution centers,the video game market,a flu epidemic,and an ant colony have in common?


A) They are all expert systems and thus share some characteristics
B) They are all genetic algorithm systems and thus share some characteristics
C) They are all neural network systems and thus share some characteristics
D) They are all complex adaptive systems and thus share some characteristics

E) A) and D)
F) C) and D)

Correct Answer

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What is a graphical display of patterns and complex relationships in large amounts of data?


A) Visualization
B) Model
C) Table
D) Digital spreadsheet

E) C) and D)
F) None of the above

Correct Answer

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