Question 1

The CEO scraps the company commission-based reward system, because it rewards employees for inappropriate behavior. This is an example of

Accepted Answer

A)  setting a direction.
B)  designing the organization.
C)  unethical behavior.
D)  failure to maintain the status quo.E) A) and D)
F) A) and C)

Question 2

CEOs who are _____________ tend to have a wide circle of acquaintances as well as a knack for finding common ground and building rapport.

Accepted Answer

A)  self-aware
B)  self-regulators
C)  motivated
D)  socially skilledE) None of the above
F) All of the above

Question 3

Behavioral barriers to change occur because of conflicts between departments, conflicts arising from power relationships, and refusal to share information.

Accepted Answer

A) True 
 B)False

Question 4

Inappropriate reward systems seldom cause individuals at all levels throughout an organization to commit unethical acts, since people are either unethical or ethical in their behavior.

Accepted Answer

A) True 
 B)False

Question 5

A strong ethical orientation can have __________ on employee commitment and motivation to excel.

Accepted Answer

A)  mitigating results
B)  a positive effect
C)  a negative impact
D)  an expensive outcomeE) All of the above
F) B) and D)

Question 6

In the integrity-based approach to ethics management, the objective is to

Accepted Answer

A)  conform with externally imposed standards.
B)  prevent criminal misconduct.
C)  enable responsible conduct.
D)  reduce discretion, training, controls, audits, and penalties.E) A) and B)
F) A) and C)

Question 7

Which of the following is not a characteristic of a successful learning organization?

Accepted Answer

A)  It creates a proactive, creative approach to the unknown.
B)  It actively solicits the involvement of employees at all levels.
C)  It regularly engages in activities to reinforce the status quo.
D)  It enables everyone to use their intelligence and apply their imagination.E) B) and C)
F) None of the above

Question 8

A highly ethical organization must have all of the following elements except

Accepted Answer

A)  codes of conduct.
B)  corporate credos.
C)  payment plans.
D)  role models.E) C) and D)
F) A) and B)

Question 9

The ethical orientation of a leader greatly affects the ethical orientation of the organization.

Accepted Answer

A) True 
 B)False

Question 10

In the compliance-based approach to ethics management, the objective is to

Accepted Answer

A)  conform with externally imposed standards.
B)  prevent criminal misconduct.
C)  enable responsible conduct.
D)  reduce discretion, training, controls, audits, and penalties.E) None of the above
F) A) and B)

Question 11

Setting a direction is the leadership activity that involves developing a strategic vision of what the organization could become.

Accepted Answer

A) True 
 B)False

Question 12

An effective way to instill ethical behavior in an organization is to distribute rewards strictly on the basis of outcomes.

Accepted Answer

A) True 
 B)False

Question 13

Poor organizational design by leaders can result in all of the following except

Accepted Answer

A)  insufficient mechanisms that integrate and coordinate activities across the firm.
B)  inadequate accountability among managers and employees.
C)  inappropriate budgeting and control systems.
D)  teams, systems, and organizational processes that facilitate implementation.E) None of the above
F) A) and B)

Question 14

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Accepted Answer

A) True 
 B)False

Question 15

Which two components of emotional intelligence (EI)  deal with personal ability to manage relationships with others?

Accepted Answer

A)  motivation and self-awareness
B)  self-regulation and empathy
C)  empathy and social skill
D)  motivation and empathyE) B) and C)
F) None of the above

Question 16

Unethical business practices typically involve the _______ cooperation of others and reflect the values, attitudes, and behavior patterns that define the operating culture of the organization.

Accepted Answer

A)  select
B)  complete
C)  explicit
D)  tacitE) None of the above
F) B) and C)

Question 17

Texas Instruments teaches ethics to its employees. They include all levels of the organization in the exchange of knowledge and auditing of behaviors. This is a good example of a(n)  ____________ ethics program.

Accepted Answer

A)  compliance-based
B)  integrity-based
C)  conformance-based
D)  behavioral-basedE) C) and D)
F) None of the above

Question 18

A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

Accepted Answer

A) True 
 B)False

Question 19

Hypercompetition suggests that sustainable competitive advantages are no longer possible because all of the dimensions of competition are compressed in time and heightened in complexity.

Accepted Answer

A) True 
 B)False

Question 20

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with __________.

Accepted Answer

A)  intelligence; empathy
B)  motivation; empathy
C)  empathy; sympathy
D)  motivation; intelligenceE) A) and B)
F) B) and C)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Hypercompetition suggests that sustainable competitive advantages are no longer possible because all of the dimensions of competition are compressed in time and heightened in complexity.

Correct AnswerverifiedShow Answer

Which two components of emotional intelligence (EI) deal with personal ability to manage relationships with others?

Correct AnswerverifiedShow Answer

The ethical orientation of a leader greatly affects the ethical orientation of the organization.

Correct AnswerverifiedShow Answer

A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

Correct AnswerverifiedShow Answer

Which of the following is not a characteristic of a successful learning organization?

Correct AnswerverifiedShow Answer

Inappropriate reward systems seldom cause individuals at all levels throughout an organization to commit unethical acts, since people are either unethical or ethical in their behavior.

Correct AnswerverifiedShow Answer

Setting a direction is the leadership activity that involves developing a strategic vision of what the organization could become.

Correct AnswerverifiedShow Answer

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with __________.

Correct AnswerverifiedShow Answer

Poor organizational design by leaders can result in all of the following except

Correct AnswerverifiedShow Answer

A strong ethical orientation can have __________ on employee commitment and motivation to excel.

Correct AnswerverifiedShow Answer

Texas Instruments teaches ethics to its employees. They include all levels of the organization in the exchange of knowledge and auditing of behaviors. This is a good example of a(n) ____________ ethics program.

Correct AnswerverifiedShow Answer

In the compliance-based approach to ethics management, the objective is to

Correct AnswerverifiedShow Answer

Leaders must draw on a range of personal skills as well as organizational mechanisms to move their organizations forward in the face of barriers to change.

Correct AnswerverifiedShow Answer

An effective way to instill ethical behavior in an organization is to distribute rewards strictly on the basis of outcomes.

Correct AnswerverifiedShow Answer

Unethical business practices typically involve the _______ cooperation of others and reflect the values, attitudes, and behavior patterns that define the operating culture of the organization.

Correct AnswerverifiedShow Answer

In the integrity-based approach to ethics management, the objective is to

Correct AnswerverifiedShow Answer

The CEO scraps the company commission-based reward system, because it rewards employees for inappropriate behavior. This is an example of

Correct AnswerverifiedShow Answer

CEOs who are _____________ tend to have a wide circle of acquaintances as well as a knack for finding common ground and building rapport.

Correct AnswerverifiedShow Answer

Behavioral barriers to change occur because of conflicts between departments, conflicts arising from power relationships, and refusal to share information.

Correct AnswerverifiedShow Answer

A highly ethical organization must have all of the following elements except

Correct AnswerverifiedShow Answer

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A drawback of EI is that a leader can find it easy to over-identify with others and confuse with __.

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