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Exam 8: Enterprise Applications: Business Communications

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Question 1

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What enables an organization to react more quickly to resolve supply chain issues?

A) Supply chain event management
B) Selling chain management
C) Collaborative engineering
D) Collaborative demand planning

E) B) and C)
F) B) and D)

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Question 2

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A backward integration takes information entered into a given system and sends it automatically to all upstream systems and processes.

A) True
B) False

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Outbound logistics distributes goods and services to customers.

Materials are transformed into semifinished and finished products-the organization's own production processes.

Collaborative demand planning helps organizations reduce their investment in inventory while improving customer satisfaction through product availability.

Website personalization occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.

What is an RFID's electronic product code?

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

Procurement includes the processes that control the distribution,maintenance,and replacement of materials and personnel to support the supply chain.

What is a backward integration?

CRM analysis technologies help organizations segment their customers into categories such as best and worst customers.

In the basic supply chain,plan refers to preparing to manage all resources required to meet demand.

Plan,source,give,get,and return are the five basic supply chain management components.

A forward integration takes information entered into a given system and sends it automatically to all downstream systems and processes.

Inventory cycle time is the time it takes to manufacture a product and deliver it to the retailer.

Supply chain event management (SCEM)enables an organization to react more quickly to resolve supply chain issues.

What accesses organizational databases that track similar issues or questions and automatically generate the details to the CSR who can then relay them to the customer?

Logistics controls processes inside a company (warehouse logistics)and outside a company (transport logistics)and focuses on the physical execution part of the supply chain.

Software customization modifies existing software according to the business's or user's requirements.

Drones include a process that builds-layer by layer in an additive process-a three-dimensional solid object from a digital model.