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Exam 2: Decisions and Processes: Value Driven Business

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Question 31

Multiple Choice

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Which of the below represents business processes you would find in the human resources department?

A) Hiring employees
B) Enrolling employees in benefit plans
C) Tracking vacation and sick time
D) All of the above

E) A) and D)
F) A) and B)

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Question 32

Multiple Choice

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What are the three primary types of management information systems available to support decision making across the company levels?

A) Transaction Processing Systems,Decision Support Systems,Executive Information Systems
B) Analytical Information,Decision Support Systems,Executive Information Systems
C) Transaction Processing Systems,Drill-Down Systems,Expert Systems
D) What-If Analysis,Sensitivity Analysis,Goal-Seeking Analysis

E) All of the above
F) A) and B)

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Question 33

Multiple Choice

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Most business processes are cross-functional or cross-departmental processes that span the entire organization.Which of the below does not represent a cross-functional business process?

Which of the below statements is accurate?

Review the below list of key terms and determine which one typically occurs during strategic business process improvement.

What can a manager use a model to do?

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.

What occurs in situations in which a few established processes help to evaluate potential solutions,but not enough to lead to a definite recommended decision?

Mutation is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

Which of the below is correct in terms of granularity?

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

At Microsoft's headquarters,to eliminate congestion and save on other business expenses the company offered employees the option to work virtually from home.

The ______________ level,of a business structure,is where employees develop,control,and maintain core business activities required to run the day-to-day activities.

At Microsoft's headquarters in Washington they have implemented a __________ workforce to help alleviate congestion,save on real estate,and potentially increase worker production.

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Which of the below represents the four main steps in the business process reengineering?

Key performance indicators can focus on external and internal measurements.

Which of the below is an example of a critical success factor?

According to Peter Drucker,what are managers who do the right things addressing?