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Exam 1: Management Information Systems: Business Driven MIS

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Question 51

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Explain why competitive advantages are temporary.

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A competitive advantage is a feature of ...

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Question 52

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The challenge that companies today sometimes have is that they are departmentalized and act independently of each other.One solution that can help a company work interdepartmentally includes ___________.

A) System processes.
B) Human resources.
C) Management information systems.
D) Resource information systems.

E) A) and B)
F) A) and C)

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Question 53

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Tiffany & Company competes in the marketplace by offering high-cost custom jewelry.Tiffany & Company is following a broad market and cost leadership strategy.

A system is a collection of parts that link together to ___________.

Companies are organized by departments.The __________ department is responsible for maintaining records, measures, and reports monetary transactions.

What are costs that make customers reluctant to switch to another product or service?

The department within a company that supports the sales by planning, pricing, and promoting goods or services is called ___________.

Which of the following demonstrates a company that has implemented a low-cost, broad-market strategy?

There are many challenges to changing doctors, including transferring medical records and losing the doctor-patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

Steve Jobs and Apple created a big advantage in the technology industry with the introduction of the iPod, iPhone, and iPad.What are these all examples of?

Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's Five Forces Model.Which of the following represents buyer power in the music industry?

Knowledge includes the skills, experience, and expertise coupled with information and _________ that creates a person's intellectual resources.

According to Porter, companies that wish to dominate broad markets should operate using a ________ strategy.

Gina Brooks works for Aquarium Retail Services selling high-end saltwater fish and tank supplies.Aquarium Retail Services is the current market leader in Gina's city.Gina has recently been approached by Deep Blue Incorporated with an opportunity to run its corporate nationwide marketing and sales division.Gina decides to jump at the opportunity! Deep Blue is attempting to gain a competitive ________ by stealing its competitor's key employee.

Identify the different departments in a company and why they must work together to achieve success.

Which of the following is not considered a category within the support value activities in a value chain analysis?

What is the support value activity that provides employees with training, hiring, and compensation?

When applying Porter's three generic strategies, Tiffany & Co.has a competitive scope and cost strategy that is __________.

What is one of the most common ways a company can decrease supplier power?

Data are useful for understanding individual sales, but to gain deeper insight into a business, data need to be turned into information.Which of the following offers an example of turning data into information?