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Allowing employees to work from home can actually save employers money.

A) True
B) False

Correct Answer

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In just a few short weeks, Jon would arrive back in the states after a semester abroad. He was already in a temp agency's database from the previous summer, when he spent 8 weeks working for an accounting firm. Jon will again try to hire on as a ________ during the summer months. The company that hired him last summer typically hires several college students each year, mainly because they have good computer skills, and the company does not need to offer college students benefits.


A) contingent worker
B) intermediate worker
C) primary worker
D) apprentice

E) A) and D)
F) B) and D)

Correct Answer

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A ________ is a check of a potential employee's work record, academic record, credit history, and recommendations.


A) personality profile
B) background investigation
C) fidelity appraisal
D) character review

E) B) and C)
F) C) and D)

Correct Answer

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Performance appraisals are very useful for new, inexperienced workers and first-line managers, but have little value for top management.

A) True
B) False

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This is Anne's year! She finally broke through the "glass ceiling"-meaning she has reached an executive-level position with her company, with a salary upward of $200,000. Recently a competitor firm has approached her offering her $15,000 less in salary, but the job would come with an upgraded car, memberships in two country clubs of her choice, an additional two weeks paid vacation with use of the company's villa in Jamaica, and paid financial counseling. With respect to compensation, Anne


A) will not consider this offer because it is not worth $15k less in salary, and it would impact her ability for future offers.
B) may consider this offer because it is not just about compensation, it is about the job content.
C) will not consider this offer because it lacks soft benefits.
D) may consider this offer because accepting fringe benefits instead of a higher salary may positively impact her tax consequences.

E) All of the above
F) C) and D)

Correct Answer

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Small businesses usually find recruitment easier than large firms.

A) True
B) False

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When you collect information about a particular job title, including how the job is performed and what it takes to perform the job, you are conducting a job analysis.

A) True
B) False

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HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to concerns that may affect one's work such as eldercare and childcare, but are not directly related to work.

A) True
B) False

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Which of the following strategies is used by a human resource manager to fill an open position from within the company?


A) advertise the opportunity for a promotion to current employees
B) seek the assistance of a public employment agencies
C) send the job opening to Monster.com
D) utilize the services of a private employment agency

E) B) and C)
F) A) and B)

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What is an advantage of hiring contingent workers?


A) These people are primarily over 45 years of age. They are more dependable.
B) When a company's work is very stable and steady, it is best to use contingent workers.
C) When the tasks are very narrow in scope and specialized, it is best to use contingent workers.
D) It is good strategy if the economic climate is uncertain.

E) A) and D)
F) A) and C)

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The last step in the performance appraisal process is to discuss the results with the employee.

A) True
B) False

Correct Answer

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In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

A) True
B) False

Correct Answer

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Which of the following workers would be the best example of a contingent worker?


A) an assembly-line worker who belongs to a union and has 17 years of seniority
B) an accountant hired to help during the busy tax season
C) an elementary school teacher who just received tenure
D) an electrical engineer who frequently travels out of the country to the various manufacturing facilities owned and operated by his firm

E) A) and D)
F) B) and D)

Correct Answer

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A ________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.


A) job description
B) performance criteria review
C) human resource inventory
D) job specification

E) A) and C)
F) B) and C)

Correct Answer

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Top managers at Unifaze Corporation have decided that the company must downsize, but are concerned about the effect the reduction in employment will have on the morale of the remaining employees. One way top management could keep morale from suffering would be to establish an early retirement program.

A) True
B) False

Correct Answer

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In recent years, many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

A) True
B) False

Correct Answer

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Two advantages of using ________ to fill open positions are: (1) it improves the morale of current employees, and (2) the person filling the position is already familiar with the organization's culture and procedures.


A) unskilled workers
B) apprenticed workers
C) promotions from within
D) external sources

E) A) and C)
F) B) and D)

Correct Answer

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Dan just lost his job. At 44-years-old, he worked as a middle manager at a well-known advertising firm for 14 years. Due to a significant loss of clients, the company had to downsize despite Dan being an exemplary employee and winning several awards. The company decided to let Dan go instead of another middle manager who was in a minority group. In a business setting, this occurrence is referred to as ________.


A) reverse discrimination.
B) forward discrimination.
C) affirmative action.
D) affirmative control.

E) B) and C)
F) A) and D)

Correct Answer

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Six years ago, Archie lost his job as a highly skilled craftsman at a metal working shop. Before accepting a job as a maintenance worker at a local community college, he searched for a job similar to his old trade for several months. While he is happy to have employment, he is frustrated that he had to settle for a job that did not take full advantage of his skills. Archie is a(n)


A) structurally unemployed worker.
B) semi-employed worker.
C) underemployed worker.
D) quasi-employed worker.

E) C) and D)
F) A) and B)

Correct Answer

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Which of the following statements about how current HR law views disabilities is accurate?


A) The law varies depending upon how the employee acquired the disability.
B) Disabilities include diseases such as epilepsy, autism, and diabetes.
C) Disabilities refer to physical but not mental disorders.
D) Any disorder does not require the employee to adapt the work environment to accommodate the employee.

E) C) and D)
F) B) and D)

Correct Answer

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