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Ethical behavior focuses on treating others fairly.

A) True
B) False

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Environmental quality is considered to be a public good. This means that:


A) ultimately it is the public that pays for environmental clean-up.
B) businesses have a responsibility to minimize their environmental pollution.
C) everyone enjoys a cleaner environment regardless of who pays for it.
D) society places a higher value on private goods and services.

E) All of the above
F) None of the above

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Which of the following statements is not one of the six steps recommended by experts for improving ethical behavior at work?


A) Management should be trained to always consider the ethical implications of decisions.
B) Top management should unconditionally support a company's corporate code of ethics.
C) Whistleblowers should be protected from retaliation.
D) Outsiders should be kept outside. There is no reason to share your firm's corporate code of ethics. It is an internal and private document.

E) A) and B)
F) All of the above

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International issues of social responsibility and ethical behavior are:


A) the result of greed found in capitalist countries.
B) found primarily in countries with a low standard of living.
C) a concern only of business professors.
D) difficult and not as clear-cut as U.S. firms would like them to be.

E) A) and B)
F) A) and C)

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Before it was publicly known that IBM was going to take over Lotus Development, an IBM secretary told her husband, who told two co-workers, who told friends, relatives, business associates, and even a pizza delivery man. A total of 25 people received the information and traded on this tip to make a profit. These people were:


A) acting really smart.
B) engaging in insider trading.
C) stealing from IBM.
D) acting fairly.

E) A) and B)
F) All of the above

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The majority of CEOs blame unethical employee conduct on:


A) the breakdown of traditional religious institutions.
B) a failure of leadership to establish ethical standards.
C) the increase in lawsuits used to avoid personal responsibility.
D) the nation's business schools that tolerate unethical behavior in students.

E) B) and C)
F) A) and D)

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In reality, ethical behavior depends on the situation. For example, in negotiating a contract with your employees, the way they win higher wages is by your losing the fight to hold down labor costs. You realize it is a win-lose relationship.

A) True
B) False

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According to the Reaching Beyond Our Borders box, corporate ethics can clash with cultural ethics, especially in global business.

A) True
B) False

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Ethical behavior at work is learned by:


A) attending corporate responsibility seminars.
B) tracking the failures of those who are caught in business scandals.
C) reading about why others were fired from the job.
D) observing the actions of others.

E) A) and B)
F) A) and C)

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Some investors believe it makes financial as well as moral sense to invest in companies whose practices promote sensitivity toward the environment.

A) True
B) False

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Abby is a stockbroker for a large financial services company. A client who works at Sixth Generation Software, Ltd., just called to purchase several thousand shares of his company's stock. He reveals to her that the company is about to announce the appointment of a new CEO. Abby asks her client if this information is public knowledge. The reason she asks is to make certain that her client, her company, and she remain in compliance with Regulation FD, the Fair Disclosure rule.

A) True
B) False

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The Foreign Corrupt Practices Act deals with:


A) prison labor involved in international trade.
B) high seas piracy that has had a resurgence in the past five years.
C) bribery to obtain business.
D) product safety concerns such as the dog food scare of 2008.

E) B) and D)
F) B) and C)

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Which of the following statements describes ethical behavior in the U.S.?


A) Due to the diverse cultures that make up the U.S. it is difficult to identify common standards of ethical behavior.
B) The only common standards of ethical behavior in the U.S. are reflected in religious teachings.
C) We can find common moral values that many Americans uphold, including respect for human life, self-control, honesty, integrity, and courage.
D) Americans will generally describe the golden rule as the only statement of value that they uphold.

E) B) and D)
F) B) and C)

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Although college graduates would prefer to work for socially responsible companies,


A) they would not consider less pay to do so.
B) they are not interested in companies that spend resources for corporate social initiatives.
C) they are not in agreement as to what it means to be socially responsible.
D) they favor Milton Friedman's philosophy on the subject.

E) A) and B)
F) A) and C)

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To improve America's business ethics:


A) Congress must pass an ethics bill.
B) ethics must be taught in every business school around the globe.
C) a company's suppliers must be thoroughly investigated for ethical violations.
D) company leaders should adopt and support a corporate code of ethics.

E) B) and C)
F) All of the above

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As the number of multinational corporations increases, we are experiencing international ethical dilemmas. One very real concern during the past decade is the human rights abuses in sweatshops where several multinationals contract manufacture their products, in exchange for cheap labor. Several retailers have banned together to set ethical standards in foreign factories. Which of the following statements summarizes the challenges of companies doing business in developing countries and the concerns of their customers?


A) Multinationals must subjectively determine the local "living wage," which is usually more than the local legal wage in developing countries. Customers surveyed say they are willing to pay a few dollars more to improve working conditions in sweatshops.
B) Economically sensitive customers want companies to pass along cost savings to them, at all costs, even if the products are made through offshore outsourcing. Companies want to please customers, first!
C) Most multinational corporations have made no attempt to improve working standards at sweatshop factories. They will turn a blind eye to the problem unless U.S. law is passed to force the issue. Customers understand that legal limits come before ethical standards.
D) Multinationals cannot be expected to demand socially responsible behavior from their supplier, including foreign sweatshops. When doing business abroad, the U.S. company need not comply with U.S. law when its supplier(s) is not in the U.S. or on U.S. territory.

E) All of the above
F) A) and B)

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The brewers of Budweiser beer encourage their customers to drink responsibly. This reflects a compliance-based approach to ethics.

A) True
B) False

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Which of the following questions can help us avoid a decision that would injure our self-esteem?


A) Is it legal?
B) Is it balanced?
C) How will it make me feel about myself?
D) How can I avoid taking the blame?

E) All of the above
F) B) and C)

Correct Answer

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Utilizing the phrase "the ends justify the means" as a corporate value system can negatively impact company morale and competitiveness.

A) True
B) False

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U.S. businesses consider The Foreign Corrupt Practices Act as legislation that has helped increase their profits abroad.

A) True
B) False

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