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Competition among businesses has never been greater.Identify and describe several ways that businesses can become more competitive.

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Businesses can compete by exceeding cust...

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In recent years,manufacturing firms in the United States have laid off workers.The best explanation of this trend is that:


A) firms have been trying to weaken unions by reducing their reliance on labor.
B) workers in the U.S.have become less productive and are no longer able to compete in the global economy.
C) firms in many industries have become so efficient that they need fewer workers.
D) the economy has been in a prolonged depression that has lasted more than a decade.

E) A) and C)
F) All of the above

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Jane's income has remained stable over the past few years while the prices of things she buys have gone up.Nevertheless,Jane feels better off because the environment is cleaner,the crime rate has declined,she has more leisure time,and the quality of medical care has improved.If Jane's experience is typical,we can conclude that the standard of living has:


A) increased,but the quality of life has decreased.
B) increased,and so has the quality of life.
C) declined,but the quality of life has increased.
D) declined,and so has the quality of life.

E) A) and C)
F) B) and C)

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Andy Blake got a call yesterday from Planet Bank,the company that issued his credit card inquiring about an $85.00 charge made in Caracas,Venezuela.Upon learning that Andy had not made this purchase,the Bank quickly took steps to cancel the card and issue a new one.Given the circumstances that Andy's credit card number had an illegal transaction,Andy may also want to:


A) Check his computer's firewall to make sure its working.
B) Cancel his account with Planet Bank,altogether and eliminate credit cards from his life.
C) Check his credit report.
D) Diversify his spending habits by using one of several credit cards when making purchases.

E) B) and C)
F) A) and C)

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The growth in the service sector in the United States appears to be giving way to an information-based global era.

A) True
B) False

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Diversity groups identified in the market today include extroverts,introverts,atheists,and the devout.

A) True
B) False

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Since the beginning of the 1900s,the agricultural sector of the United States has:


A) Seen the number of family farms more than double.
B) Become less and less competitive in the global economy.
C) Produced a consistent output per farm.
D) Experienced a significant drop in employment,mainly because of tremendous improvements in efficiency.

E) B) and D)
F) A) and B)

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Revenue is the amount a business earns above and beyond what it spends for expenses and costs.

A) True
B) False

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Greg is working as a marketing trainee for an online Music CD and video retailer.His boss called a meeting for next week with one thing on the agenda: "Bring with you your ideas about how we can gain a competitive advantage." Greg plans to provide the following response:


A) Create a management-driven environment with lots of employee training.
B) Create a customer-driven environment where we constantly try to create customer value.
C) Restructure the organization so that there is always a manager on duty to chat with online customers who are having problems with their orders.
D) Always match the promotions of our competitors.Price is the only thing customers care about.

E) B) and D)
F) C) and D)

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An increase in productivity indicates that more can be produced in a given time period with the same amount of resources.

A) True
B) False

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In countries where businesses cannot enter into binding contracts,business owners assume additional risk.

A) True
B) False

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The advice provided by a marriage counselor is an example of the service industry.

A) True
B) False

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Questionable business practices such as those followed by many mortgage lending companies in the past few years:


A) encouraged investors to increase their stock market holdings.
B) fundamentally weakened the entire economic environment.
C) helped retired employees at the expense of current employees.
D) resulted from too much government regulation.

E) A) and B)
F) A) and C)

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One way for a government to actively promote entrepreneurship is to establish a currency that's tradable in world markets so that you can buy and sell goods anywhere in the world using that currency.

A) True
B) False

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Increases in productivity have allowed fewer farmers to feed more and more people.

A) True
B) False

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Which of the following predictions about the impact of e-commerce on traditional businesses is likely to be most accurate?


A) E-commerce will have little impact on most traditional businesses,because only a few types of products can be sold effectively over the Internet.
B) Traditional brick-and-mortar firms will enter the e-commerce market by creating their own web sites.
C) E-commerce will prove to be very successful in competing against traditional firms in B2C markets,but will have much less success in B2B markets.
D) Brick-and-mortar businesses will cease to exist within twenty years.

E) B) and C)
F) A) and B)

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A business incurs a ___________ if its costs and expenses exceed its revenues.


A) loss
B) liability
C) debit
D) dividend

E) A) and D)
F) C) and D)

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Trace the evolution of American business.Identify the key trends,and discuss the implications these trends have for the future.

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For most of our nation's history,the agr...

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Information in a database allows firms to carry only the products that the local population wants.

A) True
B) False

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To realize his passion,Alex recently opened Original Tunes,Inc. ,a small state of the art recording studio in Nashville,TN.He probably could have set-up shop in several major cities,but Nashville offered him the two most important factors that he learned in business school would enhance the creation of wealth: labor and political freedom.

A) True
B) False

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