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Skyway Aeronautics was recently awarded a contract to build a large lab module that will be attached to a new space station. The module is approximately 48 feet long, 17 feet in diameter, and weighs over 60 tons. Skyway should use an assembly-line plant layout to produce this module.

A) True
B) False

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The International Organization for Standardization continually updates acceptable international requirements in the areas of process control, product testing, storage, and delivery.

A) True
B) False

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Trey is a manager at Plastics Plus, a manufacturing firm in Arkansas. His responsibilities include production scheduling as well as keeping tabs on the company's inventory. These duties suggest that Trey is involved in promotions management.

A) True
B) False

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When considering the issue of facility location, it is important to find an isolated location so that work can get done without interruption from customers.

A) True
B) False

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Operations management planning is concerned with finding the ideal location for a business and also with materials requirement planning. It leaves decisions about purchasing and inventory control to marketing.

A) True
B) False

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McGowan Brothers Manufacturing recently redesigned its facility layout to group similar equipment and functions together. This allows flexibility in the sequence in which products are produced using these functions. McGowan Brothers' new layout is an example of the fixed-position layout.

A) True
B) False

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KTG Computers is looking to set up a planning system that will integrate its production and operations system with those of its suppliers. As its operations management consultant, you explain that it needs a material requirement planning (MRP) system.

A) True
B) False

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The purpose of computer-integrated manufacturing (CIM) is to unite computer-aided design with computer-aided manufacturing.

A) True
B) False

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The U.S. is still manufacturing intensive. Only 55% of U.S. jobs come from the service sector.

A) True
B) False

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PERT is a popular control method used by organizations. Explain the purpose of PERT analysis, and describe the steps involved in constructing a PERT network. Your explanation should include a discussion of the significance of the critical path in a PERT network.

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PERT (Program Evaluation and Review Tech...

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MRP is a technique that helps managers


A) develop a reliable sales forecast.
B) schedule the sequence of tasks workers must perform in order to complete a project.
C) determine how many workers are needed to staff various departments.
D) make sure that the right parts and materials are available at the right time.

E) None of the above
F) C) and D)

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D

The purchasing function of operations management seldom uses the Internet to make purchasing decisions.

A) True
B) False

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Manufacturing output in the U.S. continues to increase. The high unemployment of skilled workers who previously worked in the manufacturing sector


A) is the result of untrained laborers.
B) is strictly a factor of U.S. manufacturing companies outsourcing the majority of their work.
C) can be reconciled by the fact that manufacturing is very efficient and requires fewer workers to produce the same amount, or even more output.
D) can be attributed to manufacturing going green.

E) A) and B)
F) A) and C)

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C

To strengthen its manufacturing base in the future, U.S. will have to


A) uncover lower wage workers in the U.S. to compete with China.
B) continue to innovate.
C) support students in high school and college interested in studying the arts.
D) cut the amount of benefits offered to workers.

E) A) and B)
F) C) and D)

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CAD/CAM makes it possible to custom-design products to meet the needs of ________ with ________.


A) small markets; a decrease in cost
B) very large markets; no increase in cost
C) small markets; very little increase in cost
D) international markets; products that are complex

E) C) and D)
F) None of the above

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Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

A) True
B) False

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Expensive software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called


A) a flexible system.
B) a computer-based feedback control system.
C) computer-integrated manufacturing.
D) heuristic manufacturing integration.

E) A) and B)
F) All of the above

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One of Justin's largest international customers is Alpine Airwaves in Switzerland. He got a call from his contact at Alpine Airwaves, Edvard. Edvard quickly tells Justin, "This is a heads-up! Top management is asking operations to review our vendors for ISO 14001 compliance." Justin's company should prepare to demonstrate


A) an acceptable level of quality standards of the products and services it provides.
B) a level of quality in its products and services that exceeds its competitors.
C) a world-class management system in information technology and lean manufacturing.
D) best practices for managing its impact on the environment.

E) B) and C)
F) All of the above

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D

The European Union demands that all firms that want to do business with its member nations must satisfy ISO 9001 standards.

A) True
B) False

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Tina's Tiny Treats bakes an assortment of cookies and candies for corporate accounts and restaurants. On a good day, Tina's receives orders for from 600 to 800 custom cookies, with a variety of uniqueness, although the company is famous for delicate shortbread and butter cookies. Some cookies have round shapes, but others are elongated rectangles, and yet others are triangles. The bakers can quickly change the cookie cutting machine to reflect the orders for the day, while computers program the ovens bake each cookie to perfection. Refrigeration is also computer controlled. Tina's Tiny Treats embraces flexible manufacturing and mass customization.

A) True
B) False

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