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Exam 4: Perception and Emotion

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Question 41

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A mentally challenged candidate is overlooked by a recruiter even though he possesses skills that are perfect for the job. In this scenario, which perceptual error does the recruiter make?

A) A halo effect
B) Selective perception
C) A stereotype
D) Projection
E) The self-fulfilling prophecy

F) B) and E)
G) A) and B)

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Question 42

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The physical, social, and organizational context of the perceptual setting can influence the perceptual process.

A) True
B) False

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Question 43

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What is perception? Why is it important?

Using an attribution theory perspective, explain the nature of internal and external attributions. What is fundamental attribution error? What is the self-serving bias? Why is knowledge of these attribution errors important to managers?

The __________ component of an attitude is an intention to behave in a certain way based on one's attitudes.

According to Lawler and Porter, which of these is correct?

Attitudes are acquired from all of these sources EXCEPT:

__________ is the tendency to single out those aspects of a situation, person, or object that are consistent with one's needs, values, or attitudes.

__________ is an attitude reflecting a person's positive and negative feelings toward a job, coworkers, and the work environment.

Mason, the director of engineering at Frost Inc., was very impressed with the fact that Blake, a production engineer, had not missed a single day of work in the past year. Mason rated Blake very high on all dimensions of his performance appraisal based on this one aspect of Blake's performance, disregarding the fact that Blake's performance was poor in two quarters of the year. This error in the performance appraisal process is known as __________.

A(n) __________ occurs when an employee with good attendance is viewed as a responsible worker and consequently receives a positive evaluation in his or her performance appraisal.

Schemas are cognitive frameworks that represent organized knowledge about a given concept or stimulus developed through experience.

Moods typically last longer than emotions.

Which of the following statements reflects the correct order of the stages of the perceptual process?

All of the following can cause perceptual distortion EXCEPT:

Impersonal schemas refer to the way individuals sort others into categories, such as types or groups that are similar in terms of perceived features.

Which of the following statements about emotions is true?

The factors that contribute to the perceptual process and the perceptual differences among people at work include the characteristics of the perceived, the setting, and the perceiver.

The __________ component of an attitude reflects underlying beliefs, opinions, knowledge, or information a person possesses.

Different people may perceive the same situation quite differently.