Question 1

Colors fall within which two areas?

Accepted Answer

A)   Bright and dim
B)   Sharp and dull
C)   Cool and warm
D)   Bland and lively
E)   Fast and slowF) A) and B)
G) A) and C)

Question 2

A 120 square foot room (10 feet by 12 feet)  can comfortably accommodate ____ people.

Accepted Answer

A)   10
B)   15
C)   20
D)   25
E)   30F) B) and E)
G) C) and E)

Question 3

The most appropriate way for a highly contagious patient to be seen in a medical office is to ____.

Accepted Answer

A)   schedule all highly contagious patients to be in the reception area at the same time
B)   have a well-ventilated reception room
C)   put the highly contagious patients in one corner of the reception area
D)   bring the highly contagious patient directly into the examination room to wait
E)   remove all other patients from the reception areaF) A) and B)
G) D) and E)

Question 4

When selecting specialty items in a medical office, consider ____.

Accepted Answer

A)   low tables with sharp corners
B)   clocks
C)   live plants
D)   glass vases
E)   scented candlesF) B) and D)
G) A) and C)

Question 5

How should the chairs in the reception area be placed to produce the greatest amount of floor area?

Accepted Answer

A)   In the middle of the room
B)   In rows
C)   Against the walls
D)   In a circle
E)   In a random patternF) B) and D)
G) None of the above

Question 6

________ is the federal agency that has developed guidelines for workplace safety in healthcare practices.

Accepted Answer

OSHA Occupational Sa...

Question 7

The best way to maintain appropriate room temperature in the reception area is to ____.

Accepted Answer

A)   observe the patients for signs of being too cold or hot
B)   allow patients to regulate the thermostat in the reception area
C)   set the thermostat at a predetermined setting and never change it
D)   periodically survey patients to see if they are comfortable
E)   set the thermostat as directed by the building superintendentF) A) and E)
G) C) and E)

Question 8

A disease or condition that can be easily transmitted from one individual to another is called ____.

Accepted Answer

A)   an allergy
B)   contagious
C)   resistant
D)   symptomatic
E)   subclinicalF) A) and E)
G) A) and C)

Question 9

Mr. Philips, a new patient, arrives for his appointment and has his service dog with him. Because he needs your assistance in completing the required forms due to blindness, he is said to have ________ needs.

Accepted Answer

The answer of Mr. Philips, a new patient, arrives for...

Question 10

A disadvantage of extremely bright light is that it ____.

Accepted Answer

A)   conveys a sense of a lack of caring
B)   makes reading impossible
C)   creates a glare
D)   causes patients to trip over hard-to-see items
E)   makes patients feel sleepy or sluggishF) C) and E)
G) C) and D)

Question 11

The recommended approach for a medical office's identity theft prevention program includes ____.

Accepted Answer

A)   prevention, detection, and mitigation
B)   identification, reporting, and follow-up
C)   investigation, arrest, and court appearance
D)   detection, investigation, and reporting
E)   mitigation, identification, and detectionF) A) and C)
G) C) and D)

Question 12

According to the OSHA computer workstations checklist, when you work at a computer, your wrists and hands should be ____.

Accepted Answer

A)   bent up slightly at the wrists
B)   bent down slightly at the wrists
C)   held sideways toward the thumbs
D)   held sideways toward the little finger
E)   straightF) A) and E)
G) B) and E)

Question 13

The ________ Rule is a law that requires certain businesses, including most healthcare facilities, to develop written programs to detect the warning signs of identity theft.

Accepted Answer

The answer of The ________ Rule is a law that...

Question 14

The Older Americans Act protects the elderly population against abuse, neglect, and ____.

Accepted Answer

A)   exploitation
B)   malnutrition
C)   lack of employment
D)   accommodating items emphasizing their age
E)   severe medical conditionsF) C) and D)
G) A) and B)

Question 15

When you work at a computer, you should position your chair so that your lower legs are ____.

Accepted Answer

A)   crossed and straight in front of you
B)   parallel to the floor
C)   perpendicular to the floor
D)   crossed underneath your chair
E)   slightly elevated above your kneesF) A) and E)
G) None of the above

Question 16

Stain removal includes ____.

Accepted Answer

A)   wiping the area with a cleaning solution and water
B)   vigorously rubbing the area
C)   using hot water
D)   allowing the stain to dry before cleaning
E)   pouring alcohol on the stainF) A) and D)
G) All of the above

Question 17

To prevent ________ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990.

Accepted Answer

The answer of To prevent ________ against people with physical...

Question 18

The purpose of specialty items in a reception area is to ____.

Accepted Answer

A)   decrease the noise in the office
B)   decrease the chance of tripping
C)   add a finishing touch that is pleasing or helpful to patients
D)   provide a pleasant odor in the area
E)   eliminate allergens in the environmentF) A) and D)
G) All of the above

Question 19

One reason elderly patients may face discrimination is that ____.

Accepted Answer

A)   older people generally lack communication skills
B)   with retirement comes uncertainty
C)   older people always suffer from financial instability
D)   older people have memory loss that makes them easy to exploit
E)   with age come medical conditions that create physical limitationsF) B) and D)
G) C) and D)

Question 20

Cool colors include white, blue, and ____.

Accepted Answer

A)   red
B)   orange
C)   hot pink
D)   mauve
E)   dark brownF) A) and E)
G) C) and D)

Exam 7: Patient Reception

When you work at a computer, you should position your chair so that your lower legs are ____.

Correct AnswerverifiedShow Answer

The ________ Rule is a law that requires certain businesses, including most healthcare facilities, to develop written programs to detect the warning signs of identity theft.

Correct AnswerverifiedShow Answer

The best way to maintain appropriate room temperature in the reception area is to ____.

Correct AnswerverifiedShow Answer

To prevent ________ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990.

Correct AnswerverifiedShow Answer

One reason elderly patients may face discrimination is that ____.

Correct AnswerverifiedShow Answer

A disadvantage of extremely bright light is that it ____.

Correct AnswerverifiedShow Answer

The purpose of specialty items in a reception area is to ____.

Correct AnswerverifiedShow Answer

When selecting specialty items in a medical office, consider ____.

Correct AnswerverifiedShow Answer

How should the chairs in the reception area be placed to produce the greatest amount of floor area?

Correct AnswerverifiedShow Answer

A 120 square foot room (10 feet by 12 feet) can comfortably accommodate ____ people.

Correct AnswerverifiedShow Answer

________ is the federal agency that has developed guidelines for workplace safety in healthcare practices.

Correct AnswerverifiedOSHA Occupational Sa...View AnswerShow Answer

Stain removal includes ____.

Correct AnswerverifiedShow Answer

According to the OSHA computer workstations checklist, when you work at a computer, your wrists and hands should be ____.

Correct AnswerverifiedShow Answer

Colors fall within which two areas?

Correct AnswerverifiedShow Answer

The recommended approach for a medical office's identity theft prevention program includes ____.

Correct AnswerverifiedShow Answer

Mr. Philips, a new patient, arrives for his appointment and has his service dog with him. Because he needs your assistance in completing the required forms due to blindness, he is said to have ________ needs.

Correct AnswerverifiedShow Answer

The Older Americans Act protects the elderly population against abuse, neglect, and ____.

Correct AnswerverifiedShow Answer

Cool colors include white, blue, and ____.

Correct AnswerverifiedShow Answer

The most appropriate way for a highly contagious patient to be seen in a medical office is to ____.

Correct AnswerverifiedShow Answer

A disease or condition that can be easily transmitted from one individual to another is called ____.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
OSHA Occupational Sa...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified