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The doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.


A) unskilled workers
B) apprenticed workers
C) promotions from within
D) external sources

E) All of the above
F) None of the above

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All states in the U.S. require pre-employment physical exams for select groups of applicants.

A) True
B) False

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The Grandola Granola Company decided to limit the types of foods offered in its onsite snack shack, right from the start. The company provides all varieties of granola that it produces "free" to employees on duty. It also offers yogurt, dried and fresh fruit, and pure fruit drinks, tea, and water. According to the Thinking Green box in Chapter 11:


A) food companies are taking the lead in green alternatives because they produce materials that are organic and can replenish the Earth. Other firms are finding it more difficult to join the food and beverage industry in its effort.
B) aging baby boomers are beginning to worry about their health. Since there are still so many in the workforce, companies are having to comply with their new, more healthful eating habits.
C) healthy alternatives may be good all the way around, but we are finding that they are a cheaper alternative to fatty foods, as well. Companies like saving money.
D) healthy alternatives are becoming commonplace in contemporary firms that care about the health and fitness of their employees and also the health of the environment.

E) A) and B)
F) A) and C)

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A is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.


A) job description
B) performance criteria review
C) human resource inventory
D) job specification

E) A) and C)
F) None of the above

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After graduating with a double major in engineering and business, Scott accepted a job with a large telecommunications company with the understanding that his first two years on the job would be spent internationally - Argentina and Korea. The company was willing to offer a compensation package that would compensate him for the sacrifice of leaving his family and living abroad, and if things went well, they anticipated that he would receive a promotion when coming back to the states. According to the Reaching Beyond our Borders box, titled, "Working Worldwide", which of the following is the firm least likely to consider when planning Scott's compensation plan?


A) will not consider this offer because it is not worth $15k less in salary, and it would impact her ability for future offers.
B) may consider this offer because it is not just about compensation, it is about the job content.
C) will not consider this offer because it lacks soft benefits.
D) may consider this offer because accepting fringe benefits instead of a higher salary may positively impact her tax consequences.

E) All of the above
F) B) and D)

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The amount most businesses spend on selecting and training workers is relatively low.

A) True
B) False

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Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

A) True
B) False

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Over the next ten to fifteen years, most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

A) True
B) False

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Which of the following statements about the Civil Rights Act of 1964 is most accurate? The Civil Rights Act:


A) was very controversial when first enacted, but a series of court rulings has largely eliminated its influence on businesses and their treatment of employees.
B) explicitly protects whites and males from reverse discrimination.
C) is the law that led to direct government involvement in human resource practices that involved discrimination due to sex, color, race, or religion.
D) attracted a great deal of attention, but had a limited impact because it only deals with discrimination based on race and ignores other discriminatory practices related to sex, religion, or national origin.

E) B) and C)
F) A) and B)

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In recent years, many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

A) True
B) False

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When Zoe began her Ph.D. program at Vanderbilt University, she was immediately assigned to a female who would serve as a coach and guide to shorten the learning curve and help Zoe meet the right people who could enhance her career. Her program also required , where she would spend four to six weeks in different labs, gaining experience and exposure to a variety of research in her field of study.


A) mentor; off-the-job training
B) journeyman; network
C) understudy; vestibule training
D) mentor; job rotation

E) A) and C)
F) A) and B)

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Jorge Martinez hates to do performance appraisals of his subordinates because he always struggles when he has to evaluate their performance. In order to make the actual performance evaluations a better experience for all, Jorge should:


A) base his evaluation on a written test.
B) use a democratic approach and let the employees evaluate each other.
C) set performance standards that are reasonable, understandable, and measurable, then clearly communicate these standards to his subordinates.
D) use the principle of motion economy to break down each subordinate's job into a series of steps that can be easily evaluated and compared

E) None of the above
F) A) and D)

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Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year. Management has found that it must hire workers during this period of increased business to supplement its permanent employees.


A) nontenured
B) apprentice
C) contingent
D) journeymen

E) None of the above
F) A) and B)

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Highly compensated executives sometimes prefer fringe benefits such as club memberships, company cars, and more vacation time, as opposed to higher salaries because most often these benefits are not taxable income.

A) True
B) False

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Students can benefit from networking in college even before they take their first full-time job.

A) True
B) False

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A is a two-part process. One part explains what an employee would actually do at various jobs.


A) job analysis
B) performance appraisal
C) job assessment
D) job title review

E) A) and D)
F) A) and C)

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The overall purpose of the five step human resource planning process is to:


A) protect the company from lawsuits from employees who claim discrimination.
B) develop a workforce that is better educated than the workforce of competitor firms.
C) eliminate needless job specifications.
D) determine the number and types of employees needed by the firm.

E) A) and C)
F) B) and C)

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A mentor is a manager who supervises, coaches, and guides selected lower-level employees, and generally acting as their organizational sponsor.

A) True
B) False

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A(n) is a financial incentive a firm offers to encourage employees to accept an early retirement offer.


A) first-in, first-out
B) employment at will
C) reciprocal employment
D) mutual consent

E) A) and D)
F) B) and C)

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Job sharing tends to increase absenteeism and tardiness, because part-time workers are not as dedicated and loyal as full-time workers.

A) True
B) False

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