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The primary reason that companies do performance appraisals is to improve worker performance.

A) True
B) False

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A worker who successfully completes an apprenticeship program earns the title:


A) master craftsman.
B) journeyman.
C) senior artisan.
D) probationary craftsman.

E) A) and B)
F) All of the above

Correct Answer

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The Amabala Corporation is reorganizing to make more extensive use of teams. The company plans to continue paying its workers based on their individual performance. This approach is likely to maximize the success of the team by encouraging all team members to exert their best effort.

A) True
B) False

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The "employment at will" doctrine maintained that a firm could only fire a worker if it could demonstrate "just cause."

A) True
B) False

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If your company is selling its products or services to the U.S. government, you should study Human Resource law that pertains to:


A) the Better Business Bureau in your local area of operation.
B) the limits that the EPA (Environmental Protection Agency) places on the pollutants you can emit in your foreign factories.
C) the total number of employees you can hire.
D) nondiscrimination and affirmative action laws when doing business with the federal government.

E) A) and C)
F) B) and D)

Correct Answer

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The selection process may include a(n) , where employment is only guaranteed for a specified period of time, until either a permanent offer is extended or the employee is discharged.


A) intern period
B) probationary period
C) contingent period
D) action pending period

E) B) and C)
F) None of the above

Correct Answer

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Melville Bank is about to implement a job sharing plan. The bank is likely to find that scheduling workers for peak periods will become easier as the result of this policy.

A) True
B) False

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The doctrine of "employment at will" means that employees must be allowed to keep their jobs as long as they are willing and able to perform their required duties. Under this doctrine, employers can only fire or layoff an employee if the firm is in serious financial difficulty or the employee is grossly incompetent or has committed a felony.

A) True
B) False

Correct Answer

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Top managers at Unifaze Corporation have decided that the company must downsize, but are concerned about the effect the reduction in employment will have on the morale of the remaining employees. One way top management could keep morale from suffering would be to establish an early retirement program.

A) True
B) False

Correct Answer

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The strategy of giving managers assignments in a variety of departments in order to expose them to different functions is called apprenticeship training.

A) True
B) False

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is the process of evaluating human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.


A) Staffing
B) Performance evaluation and response
C) Human resource management
D) Job analysis

E) A) and C)
F) A) and B)

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A major advantage of a piecework pay system is that it:


A) creates a powerful incentive to work efficiently.
B) requires a minimum of paperwork and record keeping.
C) encourages cooperation and teamwork among employees.
D) is a system that is strongly supported by both unions and management.

E) A) and D)
F) B) and C)

Correct Answer

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In one year's time, James developed gall bladder problems and needed surgery; he became a single parent; he willingly moved his older mom in to live with him in order to avoid placing her in a nursing home; and, he unexpectedly tore his rotator cuff playing softball during the summer. Overall, these are not considered circumstances that impact job performance because they fall outside of the workplace. HR managers need only be concerned with how James performs when he is at work.

A) True
B) False

Correct Answer

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The protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring, promotions, job benefits, and assignments.


A) Age Discrimination in Employment Act of 1967
B) Equal Employment Opportunity Act of 1998
C) Fair Labor Standards Act of 1938
D) Employee Rights and Responsibilities Act of 1983

E) B) and D)
F) C) and D)

Correct Answer

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