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One in six violent crimes that are committed in the U.S. occur in the workplace.

A) True
B) False

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Robert and Jenny are co-workers who enjoy flirting with each other while at work. They both view their actions as harmless fun, as do the other employees in their office. Their flirtation does not offend the other workers or make them feel threatened or uncomfortable. Nevertheless, under current criteria, both Jenny and Robert could be found guilty of sexual harassment.

A) True
B) False

Correct Answer

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The was established by the Wagner Act to oversee labor-management relations.


A) Federal Trade Commission
B) Commission on Labor Relations
C) National Labor Relations Board
D) Equal Employment Opportunity Commission

E) A) and C)
F) A) and B)

Correct Answer

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In a(n) , all of the members are skilled specialists in a particular trade.


A) ESOP
B) craft union
C) industrial union
D) trade federation

E) None of the above
F) C) and D)

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When workers go on strike, management is often compelled to keep the business operation running. If it is unable to achieve this on its own, management may:


A) elect to proceed with a lockout.
B) close down the facility and permanently fire the strikers.
C) hire strikebreakers.
D) picket.

E) A) and B)
F) A) and C)

Correct Answer

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Winona was recently hired to work at a production plant for Additup Manufacturing. When hired, she was told she must join the union at the plant within 90 days in order to keep her job. Winona is employed in an agency shop.

A) True
B) False

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Historically, the most potent union tactic when collective bargaining efforts break down has been the:


A) strike.
B) lockout.
C) court injunction.
D) primary boycott.

E) All of the above
F) B) and C)

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is the process by which representatives of a union meet with representatives of management to negotiate a contract for workers.


A) Mediation
B) Arbitration
C) Mutual Conciliation
D) Collective bargaining

E) None of the above
F) A) and D)

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A(n) is a union official who works permanently in an organization and represents employee interests on a daily basis.


A) arbitrator
B) shop steward
C) mediator
D) president

E) B) and C)
F) C) and D)

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Which of the following statements about drug users is a claim made by the National Institute of Drug Abuse?


A) If you drink a lot of alcohol, you also abuse drugs.
B) Drug users typically cost their company more in health and workman's comp claims.
C) Drug users are (overall) friendlier people because they do not take much seriously, including their jobs.
D) There is a strong correlation between drug abuse and sexual harassment.

E) A) and C)
F) B) and C)

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John L. Lewis broke with the American Federation of Labor (AFL) in 1935 over membership issues and formed a rival group known as the Congress of Industrial Organizations (CIO).

A) True
B) False

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Paulo owns a few shares of stock in a large and diversified firm. He realizes that the CEO of the company is responsible for a multi-billion dollar business, but is upset with what he feels is excessive compensation for the chief executive officer, particularly since the firm has reported losses for the past two years. Paulo's concerns are:


A) unfounded, since laws in the United States prevent firms from paying large salaries or bonuses to executives when a firm reports a loss.
B) based on an erroneous conclusion, because CEO pay is always based on a formula tied to the company's profits and losses.
C) likely to be well-founded since CEO compensation at many U.S. companies has actually increased even when the company performed poorly.
D) not entirely unfounded, but he needs to realize that the pay received by most chief executives must be reinvested in the company if it's unprofitable for three years in a row.

E) A) and B)
F) All of the above

Correct Answer

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At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) who will examine the evidence and arguments on both sides and issue a binding decision.


A) mediator
B) arbitrator
C) fact finder
D) union steward

E) All of the above
F) A) and B)

Correct Answer

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The Act established the National Labor Relations Board.


A) Wagner
B) Taft-Hartley
C) Norris-LaGuardia
D) Fair Labor Standards

E) A) and D)
F) A) and C)

Correct Answer

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Despite their high pay, most CEOs work far fewer hours per week than the average employee in their companies.

A) True
B) False

Correct Answer

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The Food Source Grocery chain stocks the products of Vegi-Delite Food Company at all of their supermarkets. The Teamsters Union is currently involved in a labor dispute with Vegi-Delite. The union has already encouraged its members and the general public not to buy Vegi-Delite products. Now it is threatening Food Source with the possibility of a boycott if it continues to carry the Vegi-Delite line. The union is threatening Food Source with a(n) :


A) primary boycott.
B) secondary boycott.
C) jurisdictional boycott.
D) informational boycott.

E) A) and B)
F) All of the above

Correct Answer

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At this time, the largest labor organization in the United States is the:


A) Teamsters.
B) Knights of Labor.
C) United Automobile Workers.
D) National Education Association.

E) All of the above
F) A) and D)

Correct Answer

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The is a tactic police, firefighters, and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.


A) gold cold
B) steel deal
C) slow-mo
D) blue flu

E) A) and C)
F) A) and B)

Correct Answer

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A boycott occurs when workers collectively refuse to go to work.

A) True
B) False

Correct Answer

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The Taft-Hartley Act authorizes the U.S. president to ask for a cooling-off period to temporarily prevent a strike in a critical industry.

A) True
B) False

Correct Answer

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