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Which of the following refers to a marketing strategy in which the focus is on small but profitable market segments?


A) micro targeting
B) narrowcast marketing
C) focused marketing
D) niche marketing

E) A) and B)
F) A) and C)

Correct Answer

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The final step of the marketing research process involves selecting from several alternative strategies, and performing follow-up research to see if results were as expected.

A) True
B) False

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The marketing process includes decisions about the best way to get the product to the consumer.

A) True
B) False

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Setting prices higher than the competition can help create an image of quality.

A) True
B) False

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Consumer behavior is influenced by the attitudes, values, and ways of doing things that are passed from one generation to the next.

A) True
B) False

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Consumer databases, blogs, and social networking are some of the technological factors that are used by marketers to develop goods and services.

A) True
B) False

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is the process of identifying factors that can affect marketing success.


A) Environmental scanning
B) Target marketing
C) Niche marketing
D) Segmentation analysis

E) None of the above
F) A) and B)

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Hideki has just been transferred from a position in his firm where he dealt with the consumer market to a new job dealing with buyers in the B2B market. Which of the following correctly identifies a key difference Hideki is likely to observe between consumer markets and business-to-business markets?


A) Businesses focus on developing wants and needs in consumer markets, while firms work to satisfy the existing needs of the B2B market.
B) Relationship marketing tends to be much more important in consumer markets than in the business-to-business markets.
C) Buyers in the business-to-business markets tend to be more rational than buyers in consumer markets.
D) Business-to-business markets make greater use of marketing intermediaries such as wholesalers and retailers than do consumer markets.

E) A) and D)
F) C) and D)

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In the production era the greatest marketing need was for distribution and storage.

A) True
B) False

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As the campaign manager for a candidate for the U.S. Senate, Pete works to learn as much as possible about potential voters. With this information, he hopes to focus the campaign on the issues most important to voters. This represents:


A) the use of marketing by a nonprofit organization.
B) a nonprofit application of the production era strategy.
C) the use of public service advertising to sell a political candidate.
D) an extension of the profit orientation to a nonprofit organization.

E) A) and B)
F) C) and D)

Correct Answer

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Which of the following describes individuals that want goods and services for personal consumption and have the resources to buy them?


A) secondary market
B) business-to-business market
C) market segmentation
D) consumer market

E) B) and C)
F) None of the above

Correct Answer

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The most important technological change likely to affect the marketing success of many firms is the:


A) growth of consumer databases, blogs, and social networking.
B) speed of service from faster check-outs.
C) level of computer literacy of the target market.
D) number of computers in use in the home.

E) A) and D)
F) B) and C)

Correct Answer

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Nature's Sun, a company that designs and manufactures clothing for active people, focuses their marketing efforts on people who participate in strenuous outdoor activities such as running and mountain climbing. For example, the firm advertises heavily in magazines for runners. Nature's Sun is using factors to segment its market.


A) demographic
B) value
C) volume
D) psychographic

E) C) and D)
F) B) and D)

Correct Answer

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market consists of individuals and organizations that want goods and services in order to produce goods and services or to sell, rent, or supply those goods to others.


A) consumer
B) B2B
C) target
D) super

E) A) and B)
F) None of the above

Correct Answer

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All-Star Collectibles focuses its marketing efforts on high-income buyers of unique collectible items. The firm realizes that the number of buyers in this segment of the collectible market is small. However, they are confident that this approach will be profitable since these buyers will pay premium prices for their unique products and superior customer service. All-Star's approach is an example of:


A) competitive benchmarking.
B) niche marketing.
C) relationship targeting.
D) target positioning.

E) A) and B)
F) B) and C)

Correct Answer

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One-to-one marketing refers to developing a unique mix of goods and services for each individual customer.

A) True
B) False

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Secondary data consists of information that has already been compiled by others and is published in journals and books or made available online.

A) True
B) False

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Business-to-business markets tend to be:


A) dominated by marketing intermediaries.
B) geographically concentrated.
C) characterized by the presence of a large number of small buyers.
D) more emotional than consumer markets.

E) A) and B)
F) A) and C)

Correct Answer

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A basic principle of relationship marketing is that firms should concentrate on producing and promoting products that appeal to large groups of people.

A) True
B) False

Correct Answer

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Successful marketers adjust their product offerings as the level of economic activity changes.

A) True
B) False

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