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This year, International Accountants, Inc., implemented a new benefits system that gives employees the flexibility to choose among different benefit options, as long as the total cost of the benefits does not exceed a certain dollar amount. The type of benefits package offered to International Accountants employees is a(n)


A) flexiplan.
B) cafeteria-style fringe benefits plan.
C) democratic benefits package.
D) open options benefits plan.

E) B) and D)
F) None of the above

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What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the advantages and disadvantages of these approaches to scheduling employees.

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Flextime plans give employees some freed...

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Identify and describe three common methods of training and developing employees.

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Students can choose from the following p...

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The reason that companies use the gain-sharing pay system and the skill-based pay system to compensate teams of employees is that both are closely tied to profit performance.

A) True
B) False

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The human resource function has become so critical that it is now a concern of all managers.

A) True
B) False

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Samuel is training to be an electrician by working alongside experienced electricians. After one more year of successful training, his union will classify Samuel as a journeyman. Samuel is participating in an apprenticeship program.

A) True
B) False

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Frank has thirty years of service as a manager for his company. He remembers when managers had almost complete freedom to fire workers. Frank thinks this is only fair. "After all," Frank points out, "workers quit whenever they get a better offer. Shouldn't managers have as much freedom to fire workers as the workers have to quit?" Frank's comments suggest that he believes in the doctrine of


A) bonded employment.
B) reciprocated employment.
C) employment by mutual consent.
D) employment at will.

E) A) and B)
F) A) and C)

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When managing your human resources, ________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.


A) interviewing
B) applicant analysis
C) performance appraisal
D) selection

E) None of the above
F) A) and D)

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The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

A) True
B) False

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Troy is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies. His classroom training is called vestibule training.

A) True
B) False

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According to the American with Disabilities Act, which of the following is not an appropriate screening tool?


A) job related knowledge tests
B) personality tests
C) background investigations
D) medical exams

E) B) and C)
F) None of the above

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________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.


A) Management development
B) Vestibule training
C) Pre-mentoring
D) Self-actualization training

E) A) and B)
F) B) and D)

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If you aspire to become a sous chef, you will pursue several types of training and development. Your ________ will include how to perform as a line chef, as you work your way through pastry, grill, pantry, and sauté. The only way you will learn the variations in the line jobs is to experience them! As a(n) ________, you will work alongside another sous chef for a few years in order to learn how to juggle all the middle-management type of activities expected of this professional. Your ________ training will be extensive, as you go to culinary school, attend a community college, and/or take management classes to help you learn to minimize conflict in the kitchen as well as improve the productivity of those you manage.


A) apprenticeship; journeyman; online
B) apprenticeship; simulator; off-the-job
C) job rotation; apprentice; off-the-job
D) on-the-job training; journeyman; vestibule

E) A) and D)
F) A) and C)

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Which of the following strategies is used by a human resource manager to fill an open position from within the company?


A) advertise the opportunity for a promotion to current employees
B) seek the assistance of a public employment agencies
C) send the job opening to Monster.com
D) utilize the services of a private employment agency

E) A) and B)
F) None of the above

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Promotions and transfers are ________ sources available to human resource managers in their recruiting efforts.


A) internal
B) external
C) passive
D) redundant

E) None of the above
F) A) and D)

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Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement. The program is enforced by the Equal Employment Opportunity Commission. Laura was hired through a(n) ________ program.


A) discrimination alleviation
B) cultural diversity
C) positive response
D) affirmative action

E) B) and C)
F) B) and D)

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The ________ was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management.


A) National Labor Relations Board (NLRB)
B) AFL-CIO
C) Equal Employment Opportunity Commission (EEOC)
D) Affirmative Action Transition Commission (AATC)

E) All of the above
F) A) and B)

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Epic Electronics requires all employees who work as research specialists in its electrical engineering department to have a minimum of a bachelor's degree in electrical engineering (BSEE) . This educational requirement would most likely be stated in the job ________ for this position.


A) analysis
B) description
C) designation
D) specification

E) B) and C)
F) All of the above

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Employee training focuses on short-term skills, while employee development focuses on long-term abilities.

A) True
B) False

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Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

A) True
B) False

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