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Exam 4: Demanding Ethical and Socially Responsible Behavior

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Question 81

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Last year the Bank of Plenty,Inc.made an all-out-effort to go paperless.The bank's public relations arm promoted the strategy both internally and externally.Customers were strongly encouraged to utilize the bank's online banking for all their banking needs.Customers could sign up for local workshops where employees were dedicated to showing them how to navigate the bank's new website and find the information they required.The bank's initiative demonstrates:

A) a gimmick for cutting costs that watchdogs will soon uncover.
B) an effort to not be left in the lurches by its competitors who are using state-of-the-art website technology.
C) an area where the firm can contribute to the green effort,as well as cut costs.
D) a costly effort because at least 50% of all customers still prefer a paper trail due to safety concerns such as identity theft,when it comes to online banking.

E) B) and C)
F) A) and D)

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Question 82

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A list of "watchdogs" including customers,socially conscious investors,and environmentalists)monitor how well firms enforce their ethical and social responsibility policies.

A) True
B) False

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Question 83

Multiple Choice

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Insider trading involves:

As the human resources director for your company,it is your job to evaluate the company's benefits plan.Although several workers utilize the company day care facility,the facility costs the firm considerably more than another benefit might cost,such as having an on-site physician.The on-site physician services are supported by insurance,and the physician actually rents space from the company.Under these circumstances,eliminating the day care is a balanced decision.

When Angela graduated with a degree in computer science and started her software company,she posted a sign that read,"This company will always operate within the legal limits of the law." Posted where all employees could clearly see it each day,this demonstrated:

Following an ethics-based approach to decision making will normally lead to higher:

Following an ethics-based approach to decision making will normally lead to:

An) ________-based ethics code defines corporate values;creates a supportive environment,and,stresses shared accountability among employees.

Jake recently invested in a Hottie Potatee franchised business that serves potatoes with all the trimmings.The business needs lots of employees in order to operate effectively.He told you that if he calls the business once each day and tells the employees that he is on his way there,they will be on their best behavior.As he tells it,"It's okay if I really don't make it there,after all,I'm the owner and the business should be able to run without micromanagement." As a recent student of business ethics,you remind Jake that:

Which of the following terms describes someone who reports illegal or unethical behavior?

The green movement has resulted in a positive impact on U.S.jobs.

Employees,just like children,can observe behavior and adopt standards of right and wrong.

In order to do the right thing for all stakeholders,a business should be managed ethically.

Overly ambitious business goals and employee incentives can lead to unethical behavior.

Which of the following questions will help individuals and organizations when deciding if their decisions are ethical?

Compliance based ethics codes typically:

Identify and discuss the social responsibilities of a firm,to three of the four stakeholder groups described in your textbook.

Identify the six-step approach to achieve a long-term improvement of business ethics.

When it comes to social responsibility,some people feel that "before you can do good,you must do well." This reflects a firm's primary responsibility to its:

"Greenwashed" companies have taken the green movement to the next level.These firms are so green,the U.S.government gives them a special designation.