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X-Sport Industries is a U.S.-based manufacturer of sporting goods.Recently,it has decided to make a major push to sell its products in the European Union.In order to succeed in this new market X-Sport will need to:


A) become certified in ISO 9000 standards.
B) convert its financial assets into Euros.
C) avoid reliance on the Deming cycle.
D) reduce the wages of its production workers.

E) B) and D)
F) B) and C)

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Operations management is a specialized area in management that converts resources into:


A) services,rather than goods.
B) goods,rather than services.
C) both goods and services.
D) financial data.

E) A) and D)
F) A) and B)

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The main difference between process manufacturing and an assembly process is: Process manufacturing uses sophisticated robots and automated machinery to produce a good or service,while an assembly process uses labor and simple tools to make a product.

A) True
B) False

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CAD/CAM makes it possible to custom-design products to meet the needs of __________ with __________.


A) small markets;a decrease in cost
B) very large markets;no increase in cost
C) small markets;very little increase in cost
D) international markets;products that are complex

E) A) and B)
F) A) and C)

Correct Answer

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The ability to integrate computers into the design and manufacture of products has had the greatest impact on production techniques in recent years.

A) True
B) False

Correct Answer

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A production process characterized by long production runs to turn out finished goods over time is known as an) :


A) assembly process.
B) continuous process.
C) extended process.
D) unrestricted process.

E) B) and D)
F) C) and D)

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In a modular manufacturing layout teams of workers combine to produce more complex units.

A) True
B) False

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Process manufacturing refers to combining components and raw materials to make a product.

A) True
B) False

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The decreased use of enterprise resource planning ERP)reflects the fact that firms are not interested in combining the computerized functions of all divisions and subsidiaries of a firm.

A) True
B) False

Correct Answer

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A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as an) :


A) just-in-time process.
B) lean manufacturing system.
C) analytic process.
D) intermittent process.

E) C) and D)
F) A) and D)

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A company becomes lean by _________ its capacity to produce high-quality goods,while ___________ its need for resources.


A) investigating;planning
B) increasing;decreasing
C) decreasing;increasing
D) planning;investigating

E) A) and C)
F) A) and B)

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The Deming Cycle approach to quality control consists of: Plan,Do,Check,Act.

A) True
B) False

Correct Answer

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Technological improvements are largely responsible for the increase in productivity and efficiency of U.S.plants.

A) True
B) False

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Lean manufacturing ___________ productivity.


A) increases
B) decreases
C) has no effect on
D) removes the need for added

E) None of the above
F) A) and D)

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The European Union demands that all firms that want to do business with its member nations must satisfy ISO 9000 standards.

A) True
B) False

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An) __________ puts together components to make a product.


A) modular process
B) compression process
C) assembly process
D) econometric process

E) B) and C)
F) None of the above

Correct Answer

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The goal of lean manufacturing is to:


A) keep inventories of finished goods as high as possible.
B) produce goods and services with less of everything that goes into the process.
C) produce a very limited variety of goods.
D) become more self sufficient by producing major components rather than buying them.

E) A) and B)
F) B) and C)

Correct Answer

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New developments in information technology have:


A) had little effect on business location decisions.
B) given firms even greater flexibility in their location decisions.
C) caused a movement of firms back to urban areas where access to this technology is greatest.
D) reduced the impact government policies have on location decisions.

E) None of the above
F) All of the above

Correct Answer

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In a PERT network,a critical path is the sequence of tasks that takes the longest time to complete.

A) True
B) False

Correct Answer

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An assembly process involves physically or chemically manipulating raw materials to create a product.

A) True
B) False

Correct Answer

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