Filters
Question type

Study Flashcards

Green Gusts is a two-year-old company that makes wind turbines. The business owner, Mike, is struggling to compete. Finding enough employees who know how to do the work has been difficult, and Mike believes that his labor costs are too high because he cannot afford to match the prices of his nearest competitors. To help with these problems, Mike hires a new HR manager, Jake. Jake recommends they start by bringing in an industrial engineer. How is this approach to job design most likely to help Green Gusts?


A) by reducing injuries among workers
B) by giving employees feedback about performance effectiveness
C) by simplifying work and increasing output per worker
D) by motivating workers to do their best
E) by enlarging employees' jobs

F) B) and E)
G) C) and D)

Correct Answer

verifed

verified

Chris has been newly appointed as the head of the HR team at Cuffington Corp. In an attempt to establish a more efficient and reliable workflow, Chris has taken up the responsibility of creating job descriptions and job specifications for the newly hired and current engineers within the organization. While doing so, Chris gathers information about the knowledge, skills, abilities, and other characteristics (KSAOs) required for an engineer to successfully perform the job. How will determining the KSAOs most benefit the organization?


A) KSAOs will show engineers the work to be performed on the job.
B) KSAOs will be a resource for writing job descriptions.
C) KSAOs play a significant role in interviews and selection decisions.
D) KSAOs will enable line managers to carry out job analysis.
E) KSAOs should limit the number of factors listed in job specifications.

F) B) and E)
G) B) and D)

Correct Answer

verifed

verified

Which statement is true of work flow analysis?


A) Information cannot be considered to be an input because it is not tangible.
B) All outputs must be strictly measured in terms of quantity.
C) Outputs may be tangible or intangible products of the work processes.
D) Quality standards are not a key criterion in the process of work flow analysis.
E) Inputs and outputs are only the two stages required to represent a complete work flow cycle.

F) B) and D)
G) C) and D)

Correct Answer

verifed

verified

Which HR activity is similar to analyzing a job that does not yet exist?


A) human resource planning
B) performance appraisal
C) job evaluation
D) work redesign
E) selection

F) C) and D)
G) All of the above

Correct Answer

verifed

verified

Which arrangement would qualify as job rotation?


A) a receptionist hired to perform the jobs of file clerk and typist
B) support staff being trained in front-office functions through periods of alternating work arrangements
C) members of the production team making decisions regarding how to resolve problems with customers
D) a manager participating in a meeting while on vacation with his family
E) a manager directing employees to stop production when quality standards are not met

F) A) and D)
G) C) and E)

Correct Answer

verifed

verified

Information from observers should be used as a supplement to information from incumbents. Identify the statement that is most likely to support this argument.


A) Incumbents are a logical source of information; however, they may not be able to provide precise information.
B) Incumbents provide accurate estimates of the importance of job duties, whereas supervisors provide accurate information about the time spent on safety-related risk factors.
C) Incumbents provide accurate information, but they may have an incentive to exaggerate what they do to appear more valuable to the organization.
D) Depending on external job analysts to supplement incumbents' information could be risky due to the relative inexperience of the analysts involved.
E) Information provided by observers who look for a match between what incumbents are doing and what they are supposed to do may be unreliable.

F) A) and C)
G) A) and E)

Correct Answer

verifed

verified

What is the objective of job enlargement?


A) to make jobs less repetitive and more interesting
B) to increase efficiency by identifying the best way to perform a job
C) to decrease the burden of decision-making responsibilities for employees
D) to assess the relative dollar value of each job to an organization
E) to decrease the impact a job has on the lives of other people

F) A) and D)
G) C) and E)

Correct Answer

verifed

verified

Which statement best describes job sharing?


A) It is a work option in which two part-time employees carry out the tasks associated with a single job.
B) It is a work option that allows full-time employees to choose start and end times within the guidelines specified by an organization.
C) It is a work option that empowers individual workers by adding more opportunities for specialization in their current job duties.
D) It is a work option that enlarges jobs by combining several relatively simple jobs to form a job with a wider range of tasks.
E) It is a work option that enlarges jobs in an organization by moving employees among several different jobs.

F) A) and B)
G) B) and E)

Correct Answer

verifed

verified

To gather information about worker requirements, the Fleishman Job Analysis System typically asks ________ to evaluate a job in terms of the abilities required to perform the job.


A) subject-matter experts
B) supervisors
C) HR specialists
D) external analysts
E) CEOs

F) C) and D)
G) A) and B)

Correct Answer

verifed

verified

Samuel's Security Inc. specializes in providing round-the-clock building security services to multinational companies. Samuel's Security selects security guards, conducts background checks, provides them with uniforms and training, and schedules guards to patrol and monitor security at clients' facilities. In the work flow analysis for Samuel's, which term best describes the security services?


A) outputs
B) inputs
C) resources
D) jobs
E) processes

F) A) and B)
G) C) and E)

Correct Answer

verifed

verified

Jamie, a manager at a construction company, contends that applying industrial engineering is the simplest way to structure work and maximize efficiency. Which statement supports Jamie's argument?


A) Applying industrial engineering reduces the complexity of work.
B) Applying industrial engineering makes jobs more dynamic.
C) Organizations cannot combine industrial engineering with other approaches to job design.
D) Applying industrial engineering makes training people extremely difficult and time consuming.
E) Applying industrial engineering to a job increases its complexity.

F) A) and D)
G) B) and D)

Correct Answer

verifed

verified

Identify the step that can be taken by an organization to enrich manufacturing jobs for its employees.


A) Divide tasks among employees in greater detail.
B) Carry out time-and-motion studies to identify the best way to perform a job.
C) Make the tasks repetitive and simple to avoid errors.
D) Give employees more authority to manage the production process.
E) Establish a centralized decision-making process.

F) B) and C)
G) None of the above

Correct Answer

verifed

verified

The role of the Occupational Safety and Health Administration in occupational settings ergonomics is restricted to setting guidelines and inspecting instances of violation.

A) True
B) False

Correct Answer

verifed

verified

Sarah, an HR executive, observes that telework or telecommuting has been a rising trend. She considers developing a policy to allow telecommuting at her company. Which statement is a fact about telecommuting that would support implementing this policy?


A) Telecommuting may support a strategy of corporate social responsibility.
B) Organizations that use telecommuting require more office space.
C) Employees telecommuting may have greater absences from work.
D) A telework arrangement is easy to set up for manufacturing workers.
E) A telework arrangement is difficult to set up for people in managerial, professional, or sales jobs.

F) A) and E)
G) B) and D)

Correct Answer

verifed

verified

The Occupational Safety and Health Administration has a "four-pronged" strategy for encouraging ergonomic job design. Explain each of the four prongs.

Correct Answer

verifed

verified

The first prong is to issue guidelines f...

View Answer

Employees in a company's accounting department work 10 hours a day for 4 days a week, while employees in the other departments work 8 hours a day for 5 days a week. The flexible work schedule option affecting the accounting department is known as


A) a zero-hour contract.
B) a compressed workweek.
C) a flexible workweek.
D) retroactive overtime.
E) telework.

F) A) and D)
G) B) and E)

Correct Answer

verifed

verified

A manager of a functional department would require skills in aligning employees' efforts with the organization's higher-level goals. Why is this a valid statement?


A) Employees in a functional department need to work in a team.
B) Broad responsibilities are assigned to employees working in a functional department.
C) Employees in functional departments tend to identify more with their own departments.
D) Employees expect their managers to empower them by allowing them to work in self-managing teams.
E) Employees in such departments tend to work in cross-functional teams.

F) A) and D)
G) B) and D)

Correct Answer

verifed

verified

A job specification looks at the qualities or requirements the person performing the job must possess, including knowledge, skills, and abilities to perform the job.

A) True
B) False

Correct Answer

verifed

verified

Identify the disadvantage of using the Position Analysis Questionnaire (PAQ) .


A) It applies exclusively to similar job profiles.
B) It measures only the inputs of a work process.
C) It fails to provide computerized reports.
D) It deals only with the mental processes involved in performing a job.
E) It results in abstract reports that are of limited use.

F) All of the above
G) A) and D)

Correct Answer

verifed

verified

Which scenario qualifies as a compressed workweek?


A) Employees are required to be at work from 10:00 a.m. to 3:00 p.m. and can choose additional hours before or after this period.
B) Two part-time employees work in different shifts and share the tasks of a specific job.
C) Employees work in the office two days a week and work from home the other three days.
D) Employees can choose to work away from a centrally located work area.
E) Employees work 10 hours a day so that they work fewer days per week.

F) B) and D)
G) A) and B)

Correct Answer

verifed

verified

Showing 81 - 100 of 105

Related Exams

Show Answer