Question 1

Ensuring that employees are ready for training in terms of their attitudes, motivation, basic skills, and work environment is the ________ step of the instructional design process.

Accepted Answer

A)   first
B)   second
C)   third
D)   fourth
E)   fifthF) D) and E)
G) A) and B)

Question 2

If a concept involves more than five items, the training program should deliver information in shorter sessions or chunks.

Accepted Answer

A) True 
 B)False

Question 3

Identify the correct statement regarding computer-based training.

Accepted Answer

A)   It is more expensive than classroom instruction.
B)   It is difficult to customize for specific training needs.
C)   It is not an interactive form of training.
D)   It gives a company the flexibility in scheduling training.
E)   It is now declining in popularity.F) A) and B)
G) B) and C)

Question 4

So Yummy Mayo Inc. recognizes the need for providing on-the-job training to employees whose technical skills are lacking. The company's HR department is tasked with coordinating the entire training process. This function of the HR department at So Yummy Mayo is called

Accepted Answer

A)   requirements specification.
B)   training administration.
C)   training simulation.
D)   orientation.
E)   needs analysis.F) A) and E)
G) B) and E)

Question 5

Which statement is true of an apprenticeship?

Accepted Answer

A)   An apprenticeship does not include any classroom training methods.
B)   An apprentice can earn an income while learning a trade.
C)   An apprenticeship does not offer hands-on learning and practice.
D)   An apprenticeship cannot be sponsored by groups outside the firm.
E)   An apprenticeship is mostly used for teaching management and interpersonal skills.F) A) and C)
G) A) and B)

Question 6

Infinity Inc. uses simulators to train its cable installers. Several employees who completed the simulation training did not pass the test in which they were supposed to demonstrate the necessary skills. The training manager investigated and identified the source of the problem. Which of the following would be the most likely source?

Accepted Answer

A)   The simulation contained elements unlike those found in Infinity's work environment.
B)   Simulations are typically unreliable training methods.
C)   The trainees were not given the correct avatars to use.
D)   The trainees were not enthusiastic enough about their work when using the simulator.
E)   Trainees in simulations have to be afraid of the impact of wrong decisions.F) A) and B)
G) A) and C)

Question 7

Which form of group building gives teams or work groups an actual problem, has them work on solving it and commit to an action plan, and holds them accountable for carrying out the plan?

Accepted Answer

A)   virtual reality
B)   self-directed learning
C)   action learning
D)   business games
E)   simulationsF) A) and E)
G) A) and B)

Question 8

________ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Accepted Answer

A)   Simulation
B)   Internship
C)   Team training
D)   Virtual reality
E)   ApprenticeshipF) B) and E)
G) B) and D)

Question 9

The stage to prepare for evaluating a training program is

Accepted Answer

A)   before the request for proposal is developed.
B)   when the organization ensures readiness.
C)   after the program has been developed.
D)   during the implementation of the program.
E)   when the program is being developed.F) A) and C)
G) B) and E)

Question 10

In a person analysis, what is a primary variable that can be affected by training?

Accepted Answer

A)   the organization's input
B)   performance feedback
C)   the employee's ability
D)   positive consequences to motivate good performance
E)   the employee's motivationF) A) and B)
G) B) and C)

Question 11

For on-the-job training (OJT) programs to be effective, an organization should review OJT practices at companies in similar industries.

Accepted Answer

A) True 
 B)False

Question 12

In the context of principles of learning, which of the following is defined as the difficulty level of written materials?

Accepted Answer

A)   virtual reality
B)   simulation
C)   modularity
D)   action learning
E)   readabilityF) A) and D)
G) D) and E)

Question 13

To ensure transfer of training, an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job. Which is NOT a way for trainee employees to manage their new skills and behaviors?

Accepted Answer

A)   Trainees should identify the positive and negative consequences of using their new skills.
B)   Trainees should set goals for using skills or behaviors on the job.
C)   Trainees should set goals for using skills and behaviors on the job.
D)   Trainees should practice monitoring their use of the new skills and behaviors.
E)   Trainees should employ their new skills and behaviors perfectly.F) B) and C)
G) B) and E)

Question 14

Behavior modeling is especially useful for improving

Accepted Answer

A)   technical skills.
B)   interpersonal skills.
C)   spatial skills.
D)   clerical skills.
E)   cognitive skills.F) A) and E)
G) None of the above

Question 15

The best stage to prepare for evaluating a training program is after the program has been implemented.

Accepted Answer

A) True 
 B)False

Question 16

What is the main objective of diversity training programs that focus on behavior?

Accepted Answer

A)   to increase participants' awareness of cultural and ethnic differences as well as differences in personal and physical characteristics, such as disabilities
B)   to teach employees to be effective at different tasks and roles
C)   to send participants directly into communities where they interact with persons from different cultures, races, and nationalities
D)   to change organizational policies and individual conduct that inhibit employees' personal growth and productivity
E)   to make people aware of cultural differences and stereotypesF) B) and D)
G) A) and E)

Question 17

Jimmy, the marketing manager for an automobile manufacturer, observes frequent conflicts between two of his subordinates, Trent and Luke. He asks the human resource department to help, and the department's training manager, Emily, investigates. She tells Jimmy that the two subordinates lack interpersonal communication skills but would be likely to improve with proper training. This scenario suggests that Emily has conducted a(n)

Accepted Answer

A)   institutional analysis.
B)   market analysis.
C)   person analysis.
D)   organization analysis.
E)   instructional analysis.F) D) and E)
G) C) and D)

Question 18

One of the least expensive and least time-consuming ways to train multiple trainees on a specific topic is through

Accepted Answer

A)   action learning.
B)   a simulation.
C)   computer-based training.
D)   audiovisual training.
E)   classroom instruction.F) None of the above
G) C) and E)

Question 19

Apprenticeship programs can only be sponsored by government agencies.

Accepted Answer

A) True 
 B)False

Question 20

Training programs use case studies to develop employees' management skills.

Accepted Answer

A) True 
 B)False

Exam 7: Training Employees

To ensure transfer of training, an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job. Which is NOT a way for trainee employees to manage their new skills and behaviors?

Correct Answer
verified

Correct Answer
verified

Apprenticeship programs can only be sponsored by government agencies.

Correct Answer
verified

For on-the-job training (OJT) programs to be effective, an organization should review OJT practices at companies in similar industries.

Correct Answer
verified

The best stage to prepare for evaluating a training program is after the program has been implemented.

Correct Answer
verified

One of the least expensive and least time-consuming ways to train multiple trainees on a specific topic is through

Correct Answer
verified

If a concept involves more than five items, the training program should deliver information in shorter sessions or chunks.

Correct Answer
verified

Which form of group building gives teams or work groups an actual problem, has them work on solving it and commit to an action plan, and holds them accountable for carrying out the plan?

Correct Answer
verified

Which statement is true of an apprenticeship?

Correct Answer
verified

Behavior modeling is especially useful for improving

Correct Answer
verified

________ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Correct Answer
verified

What is the main objective of diversity training programs that focus on behavior?

Correct Answer
verified

The stage to prepare for evaluating a training program is

Correct Answer
verified

In a person analysis, what is a primary variable that can be affected by training?

Correct Answer
verified

Correct Answer
verified

Identify the correct statement regarding computer-based training.

Correct Answer
verified

Ensuring that employees are ready for training in terms of their attitudes, motivation, basic skills, and work environment is the ________ step of the instructional design process.

Correct Answer
verified

Training programs use case studies to develop employees' management skills.

Correct Answer
verified

So Yummy Mayo Inc. recognizes the need for providing on-the-job training to employees whose technical skills are lacking. The company's HR department is tasked with coordinating the entire training process. This function of the HR department at So Yummy Mayo is called

Correct Answer
verified

In the context of principles of learning, which of the following is defined as the difficulty level of written materials?

Correct Answer
verified

Exam 7: Training Employees

To ensure transfer of training, an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job. Which is NOT a way for trainee employees to manage their new skills and behaviors?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Apprenticeship programs can only be sponsored by government agencies.

Correct AnswerverifiedShow Answer

For on-the-job training (OJT) programs to be effective, an organization should review OJT practices at companies in similar industries.

Correct AnswerverifiedShow Answer

The best stage to prepare for evaluating a training program is after the program has been implemented.

Correct AnswerverifiedShow Answer

One of the least expensive and least time-consuming ways to train multiple trainees on a specific topic is through

Correct AnswerverifiedShow Answer

If a concept involves more than five items, the training program should deliver information in shorter sessions or chunks.

Correct AnswerverifiedShow Answer

Which form of group building gives teams or work groups an actual problem, has them work on solving it and commit to an action plan, and holds them accountable for carrying out the plan?

Correct AnswerverifiedShow Answer

Which statement is true of an apprenticeship?

Correct AnswerverifiedShow Answer

Behavior modeling is especially useful for improving

Correct AnswerverifiedShow Answer

________ is a training method that coordinates the performance of individuals who work together to achieve a common goal.

Correct AnswerverifiedShow Answer

What is the main objective of diversity training programs that focus on behavior?

Correct AnswerverifiedShow Answer

The stage to prepare for evaluating a training program is

Correct AnswerverifiedShow Answer

In a person analysis, what is a primary variable that can be affected by training?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Identify the correct statement regarding computer-based training.

Correct AnswerverifiedShow Answer

Ensuring that employees are ready for training in terms of their attitudes, motivation, basic skills, and work environment is the ________ step of the instructional design process.

Correct AnswerverifiedShow Answer

Training programs use case studies to develop employees' management skills.

Correct AnswerverifiedShow Answer

So Yummy Mayo Inc. recognizes the need for providing on-the-job training to employees whose technical skills are lacking. The company's HR department is tasked with coordinating the entire training process. This function of the HR department at So Yummy Mayo is called

Correct AnswerverifiedShow Answer

In the context of principles of learning, which of the following is defined as the difficulty level of written materials?

Correct AnswerverifiedShow Answer

Correct Answer
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