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Under the National Labor Relations Act, the union has a duty of fair representation, meaning that the union must provide equal representation to all members of the bargaining unit, whether or not they actually belong to the union.

A) True
B) False

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Employees of Nueroscience Inc. have been working to organize a union. The company's managers wish to maintain nonunion operations, because they believe the union's demands for more generous employee benefits would hurt profits. What evidence could the employees point to in support of the idea that unions are good for business?


A) Unions can reduce turnover by giving employees a way to resolve problems.
B) Whether unions make employees more productive remains open to question.
C) Unions raise wage and benefits costs.
D) Evidence has found an association between union coverage and lower profits.
E) Unions decrease productivity because of the work rules they insist on.

F) A) and C)
G) A) and B)

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Strikes are illegal in most states for which class of workers?


A) members of the AFL-CIO
B) members of craft unions
C) members of industrial unions
D) federal and state workers
E) union stewards

F) C) and D)
G) A) and B)

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In a company that wants to prevent a union from organizing its workers, the human resource department should encourage supervisors to promise employees that they will receive an extra day off if they don't support the unionization effort.

A) True
B) False

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With reference to the impact of unions on company performance, it can be said that companies wishing to become more competitive must


A) continually monitor their labor relations strategy.
B) prohibit unions.
C) actively encourage unions.
D) deny collective bargaining rights to their employees.
E) pay workers well above market rates.

F) B) and C)
G) B) and D)

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The National Labor Relations Board certifies a union as the exclusive representative of a group of employees when


A) the management of an organization approves of a union.
B) a union pays its dues to the board.
C) at least 51 percent of the employees join the union within a certain time (30 days) after beginning employment.
D) a majority of workers vote in favor of a union.
E) the American Federation of Labor and Congress of Industrial Organizations votes in favor of a union.

F) All of the above
G) A) and B)

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How have the changes in the structure of the economy resulted in a decline in union membership in the United States?

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Much recent job growth has occurred in t...

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The Public Transport Union and the New York Transit Authority are in conflict with each other. When the conflict escalates, the New York City Council decides to intervene and settle the dispute. The Council, after listening to offers from both sides, puts forth a binding settlement, which both parties must accept. In the context of the alternatives to work stoppages, this is an example of


A) arbitration.
B) fact finder negotiation.
C) mediation.
D) checkoff bargain.
E) grievance leverage.

F) A) and D)
G) None of the above

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Which term refers to a substitute arrangement of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining?


A) card-check provision
B) corporate union membership
C) indirect union provision
D) associate union membership
E) relational union membership

F) C) and E)
G) A) and B)

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A nursing assistant in a nursing home filed a grievance that he was unfairly passed over for a promotion. Discussions and appeals did not satisfy the employee, so the issue went to arbitration. The arbitrator decided that the nursing home must promote the employee, based on the terms of its contract, in spite of management's protests that the employee was too unreliable to handle the greater responsibility. The employee's supervisor urges Luke, the director of human resources, to file an appeal in the state courts. Luke says doing so would be a wasted expense. Which statement best supports Luke's conclusion?


A) The company should have considered whether the grievance procedure is fair.
B) The majority of grievances are settled during the early stages of the process.
C) Courts generally do not have the authority to rule on employment matters.
D) Courts generally avoid reviewing arbitrators' decisions in these matters.
E) Courts generally rule against businesses in employment matters.

F) A) and B)
G) A) and C)

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Identify the right of employees that is covered under the Taft-Hartley Act.


A) the right to nominate candidates for union office
B) the right to participate in union meetings and secret-ballot elections
C) the right to choose whether they join a union or other group
D) the right to examine unions' financial records
E) the right to physically block nonstriking employees from entering the workplace

F) B) and E)
G) B) and D)

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Who among the following is covered by the National Labor Relations Act (NLRA) ?


A) a worker employed as a supervisor
B) a person working for a parent
C) an independent contractor
D) a worker employed by an employer subject to the Railway Labor Act
E) a worker going out on strike to secure better working conditions

F) A) and B)
G) All of the above

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Which statement best describes a card-check provision?


A) It is an arrangement that allows the employer, on behalf of the union, to automatically deduct union dues from the employees' paychecks.
B) It is an agreement that if a certain percentage of employees sign an authorization card, the employer will recognize their union representation.
C) It is an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining.
D) It is a formal and binding pledge by the employer not to oppose organizing efforts elsewhere in the company.
E) It is a formal and binding pledge by at least 51 percent of employees to not unionize.

F) D) and E)
G) All of the above

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Identify the correct statement about the trends in international union membership.


A) In Western Europe, it is common to have union coverage rates of 80 to 90 percent.
B) Coverage rates within the United States are much higher than in most other countries.
C) U.S. employees tend to have a larger, more formal role in organizational decision making than in Western European countries.
D) Worker representatives on boards of directors are much more common in the United States than in Western European countries.
E) The union membership rate in the U.S. is second only to that of Denmark.

F) D) and E)
G) A) and B)

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Right-to-work laws grant both the employee and employer the right to terminate the employment relationship at any time with or without cause or notice.

A) True
B) False

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Which federal law, passed in 1935, supports collective bargaining and sets out the rights of employees to form unions?


A) Landrum-Griffin Act
B) Civil Rights Act
C) Wagner Act
D) Taft-Hartley Act
E) Sarbanes-Oxley Act

F) A) and B)
G) A) and C)

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Most studies have found that union workers are more productive than nonunion workers.

A) True
B) False

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Why do unions place a high level of importance on negotiating contract provisions with an employer?

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The survival and security of a union dep...

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What is true of how the National Labor Relations Board (NLRB) carries out the function of preventing unfair labor practices?


A) The deadline for filing a charge is twelve months after the alleged unfair practice.
B) The NLRB has no authority to issue cease-and-desist orders to halt unfair labor.
C) The board can order the employer to reinstate workers but cannot order them to pay back pay.
D) The NLRB is not authorized to set aside the results of an election and must approach the courts for this purpose.
E) If an employer or union refuses to comply with an NLRB order, the board has the authority to petition the U.S. Court of Appeals.

F) All of the above
G) B) and D)

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Identify the law that regulates unions' actions with reference to their members, including financial disclosure and the conduct of elections.


A) the Hatch Act
B) the Taft-Hartley Act
C) the Landrum-Griffin Act
D) the Civil Service Reform Act
E) the Maguire Act

F) A) and B)
G) A) and C)

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