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Aside from an individual Facebook Page for a brand, what is the other mode of advertising on Facebook?


A) Messages are sent to the “inbox” on a user’s profile page.
B) Pop-up ads appear after a user logs in.
C) Ads appear on the right-hand side of a user’s profile page.
D) They are integrated into the “newsfeed” on a Facebook user’s home page.
E) Facebook does not allow for any other forms of advertising.

F) A) and E)
G) None of the above

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The social media website open to anyone age 13 and over,where users keep family and friends up to date on what they are thinking,doing,and feeling; chat with friends,create and join common-interest groups organized by workplace,high school,college,and Pages is known as


A) Twitter.
B) Vimeo.
C) Facebook.
D) YouTube.
E) LinkedIn.

F) A) and B)
G) C) and D)

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Smart systems are


A) computer-based networks that trigger actions by sensing changes in the real or digital world.
B) highly organized social media campaigns that use avatars to promote a brand.
C) social networking sites that allow for people to keep in touch with photos,videos,and short-text entries.
D) financially successful social networking sites.
E) programs that provide measures of an ad's success on social networking sites.

F) B) and E)
G) B) and C)

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In terms of performance measures,fans are


A) the total number of unique visitors to a Facebook Page in a given time period.
B) the number of people who have opted in to a brand’s messages through a social media platform at a given time.
C) the percentage of people who have clicked on a link on the Page to visit a specific site.
D) the number of people who interact with a Post (“Like,” make a comment, and so on) divided by the total number of people seeing the Post.
E) the brand’s share or percentage of all the online social media chatter related to its product category or a topic.

F) A) and B)
G) A) and C)

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"Epicurious" is a website where recipes are posted by the site owner and individual cooks.Using a "four-fork" rating system,users rate and comment on these recipes for ease or difficulty in preparation,the taste of the finished dish,and whether or not they would use the recipe again.What type of social media website is "Epicurious?"


A) Web 2.0
B) a Facebook
C) a wiki
D) a blog
E) a Twitter Page

F) C) and E)
G) A) and D)

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Performance measures for outputs or revenues for social media are


A) less specific than those for traditional media.
B) easier to track for traditional media such as newspapers and magazines because marketing managers can track the circulation numbers.
C) easiest to track using Twitter.
D) more specific than those for traditional media.
E) the same as for traditional media.

F) B) and D)
G) C) and D)

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What is meant by "convergence" of real and digital worlds and provide one example?

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The convergence of real and digital worl...

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Facebook is


A) a website where users may create a personal profile,add other users as friends,and exchange comments,photos,videos,and "likes" with them.
B) a website that enables users to send and receive "tweets," messages up to 140 characters long.
C) a business-oriented website that lets users post their professional profiles to connect to a network of businesspeople.
D) a video-sharing website in which users can upload,distribute,view,and comment on videos.
E) a website enables online customers to use their collective buying power to take advantage of deeply discounted prices for a product or service each day.

F) None of the above
G) All of the above

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The __________ measure most closely ties the cost of the social media ad to the sales revenues the ad generates.


A) cost per click.
B) cost per thousand.
C) fixed fee rate.
D) cost per view.
E) cost per action.

F) A) and D)
G) A) and C)

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The social network that is used solely for sharing videos is


A) Google.
B) Facebook.
C) YouTube.
D) Twitter.
E) LinkedIn.

F) B) and D)
G) C) and E)

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Apps are


A) computer-based networks that trigger actions by sensing changes in the real or digital world.
B) software programs to measure the number of times an ad loads on a webpage.
C) small,downloadable software programs that can run on tablet devices or smartphones to provide special functions for these devices.
D) a failed marketing gimmick to advertise the benefits of smartphones.
E) programs that can be used to organize large groups of people to form protests on social networking sites.

F) B) and D)
G) C) and E)

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What is a main difference between advertising in traditional print media and advertising on Facebook?


A) Brand managers compose the title,the copy and the images or photos of the ad for traditional media,not social media.
B) Demographics are not taken into account when placing ads on Facebook.
C) Brand managers do not keep an expense budget for Facebook ads.
D) Brand managers cannot control the content of their Facebook ads-the advertising agency does.
E) Brand managers do not select the placement of where the ads are seen on Facebook.

F) D) and E)
G) A) and B)

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When promoting its new Fiesta subcompact,Ford's "Fiesta movement" on Twitter received __________ tweets.


A) 100,000
B) 400,000
C) 1 million
D) 4 million
E) 10 million

F) A) and B)
G) B) and E)

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YouTube is


A) a website where users may create a personal profile,add other users as friends,and exchange comments,photos,videos,and "likes" with them.
B) a website that enables users to send and receive short messages up to 140 characters long.
C) a business-oriented website that lets users post their professional profiles to connect to a network of businesspeople.
D) a video-sharing website in which users can upload,distribute,view,and comment on videos.
E) a website enables online customers to use their collective buying power to take advantage of deeply discounted prices for a product or service each day.

F) A) and E)
G) None of the above

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A fixed amount of money paid for every 1,000 times an ad loads and a visitor might see it is referred to as


A) fixed fee rate.
B) cost per thousand.
C) cost per action.
D) cost per click.
E) fixed cost.

F) A) and B)
G) B) and E)

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The AOI marketing team used the following approach in its Bitter Girls marketing strategy to develop a following in its target market by


A) setting up a Twitter account for each of the Bitter Girls.
B) producing a six-minute YouTube video,featuring a one-minute cameo appearance by each girl.
C) creating a hypothetical LinkedIn "connection" for each Bitter Girl.
D) creating an official Facebook

E) None of the above
F) A) and D)

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When thousands of college-age "brand ambassadors" at colleges and universities across the U.S.needed to recruit volunteers to help incoming freshmen on campus move-in day,the most effective way to reach the greatest number of students was by using


A) the campus radio.
B) social media.
C) phone solicitations.
D) ads in the campus newspaper.
E) hanging ads on dorm-room handles.

F) A) and B)
G) C) and E)

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In using social media a brand manager tries to select and use one or more social networks from the hundreds that exist.This often entails assessing (1) the number of daily visitors to the website and (2) __________.


A) the availability of social network to run apps
B) the ability of the site to be measured in terms of its sales,profitability,distribution density,and other performance metrics
C) the characteristics of these visitors
D) the ability of the social network to pull controversial content
E) the site's ability to present the results of key word searches to improve the odds of a firm's products showing up in user searches

F) A) and C)
G) None of the above

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